Workforce Services Associate

Summary :

As a Workforce Analytics Associate, you will be responsible for solving routine problems by applying standard procedures and referring to general guidelines. You will contribute to tasks that support workforce and experience analytics, working closely with your team and supervisor. This role demands attention to detail, strong analytical skills, and the ability to communicate effectively while working in a collaborative environment.

Roles & Responsibilities :

• Solve routine problems using established guidelines and procedures
• Interact primarily with your own team and direct supervisor
• Follow detailed instructions for daily tasks and new assignments
• Make decisions that impact your own work scope
• Operate as an individual contributor within a team setting
• Ensure quality and timely completion of assigned tasks
• Be prepared to work in rotational shifts as required

Professional & Technical Skills :

Skills Required

Data Entry, Customer Service, Microsoft Excel, Problem Solving, Time Management