Salesforce Technical Lead

About the Client :

ARAs Client is a global leader in retail and technology innovation. With a strong commitment to delivering outstanding customer experiences, the company leverages cutting-edge platforms and scalable solutions to optimize operations and empower employees. Joining this team means working in a culture that values collaboration, continuous learning, and innovation.

Role Summary :

We are seeking a skilled Salesforce Technical Lead to join our dynamic team in Bangalore / Chennai. The ideal candidate will have a strong background in Salesforce service cloud, experience cloud, US retirement solution, US insurance domain, configurations & custom development, particularly with declarative business automations, Apex, integrations (REST and SOAP APIs) and Lightning Web Components (LWC). You will be responsible for design, development and implementation of out-of-the-box and customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals.

Key Responsibilities :

• Lead the end-to-end design, development, and delivery of Salesforce solutions across Service Cloud, Experience Cloud, and integrations.
• Architect scalable and secure solutions leveraging Salesforce best practices and frameworks.
• Guide development teams in declarative configurations, Apex coding, LWC, and REST / SOAP API integrations.
• Implement omni-channel, skill-based routing, call center functionality, and Agentforce

capabilities within Service Cloud.

methodologies and tools (Jira, Gearset, etc.).

teams, to meet project objectives.

integration patterns.

Skills Required :

implementation level is must)

Salesforce Code Analyzer / Vera Code

(ref : hirist.tech)