IdentITy and Access Management Administrator

Job Summary : The Identity and Access Management (IAM) Administrator is responsible for the day-to-day administration, maintenance, and support of an organization's identity and access management systems and processes. This role involves managing user identities, provisioning / de-provisioning access, enforcing access policies, performing regular access reviews, and ensuring the security and compliance of user accounts across various applications and systems. The IAM Administrator plays a crucial role in safeguarding organizational data and systems by ensuring that users have the right access, and only the right access, to perform their job functions.

Key Responsibilities :

• Access Provisioning & De-provisioning : Create, modify, and delete user accounts, groups, and roles across various enterprise systems and applications (e.g., Active Directory, Azure AD, ERPs, CRM, cloud applications) based on approved requests and established policies.
• Access Management & Control : Administer access permissions, entitlements, and roles based on the principle of least privilege, ensuring users have appropriate access levels required for their job functions.
• Troubleshooting & Support : Provide first-line and second-line support for IAM-related issues, including password resets, account lockouts, access denials, multi-factor authentication (MFA) problems, and synchronization errors.
• Access Reviews & Audits : Assist in conducting periodic access reviews, user entitlement reviews, and audit preparedness activities to ensure compliance with security policies and regulatory requirements. Identify discrepancies and facilitate remediation.
• Policy Enforcement : Ensure strict adherence to company's IAM policies, standards, and procedures. Identify and report any policy violations.
• Documentation & Knowledge Management : Maintain accurate records of access requests, approvals, changes, and configurations within the IAM system. Contribute to the creation and maintenance of IAM-related documentation, FAQs, and standard operating procedures (SOPs).
• System Monitoring & Maintenance : Monitor IAM system health, performance, and logs for security events, anomalies, or potential issues. Perform routine maintenance tasks as required.
• Collaboration : Work closely with IT security, infrastructure, application owners, HR, and other stakeholders to ensure seamless identity lifecycle management and resolve access-related issues.
• Incident Response (Basic) : Assist in responding to security incidents related to identity compromise or unauthorized access.

Skills Required

Identity and Access Management (IAM), Active Directory (AD), Azure Active Directory (Azure AD), User Account Management, Access Provisioning