Role : Configuration Management
experience : 4 to 6 Years
Location : Bangalore
Job description :
Job overview : The associate oversees day-to-day operations of configuration management, planning, coordinating and directing activities that will help in managing and enhancing the CMDB and the process.
Responsibilities :
- Identifies the CIs and products.
- Plans and manages a population of the Configuration Management System.
- Controls the receipt, identification, storage, and withdrawal of all supported CIs.
- Provides and maintains information on CMDB.
- Directs, prioritizes and schedules audits, ensures that any corrective action identified in Process and / or Database audits are carried out.
- Interfaces with other processes and CI owners to ensure they follow the defined Configuration Management process.
- Ensure regular housekeeping of the CMDB.
- Provide reports, including management reports and configuration status accounting reports.
- Manage interfaces with other processes and organization functions.
- Train people in Configuration Management principles, processes, and procedures.
Well versed in documentation, presentation and communication