Executive

Job Overview

The HR Operations Specialist will be responsible for overseeing key HR functions related to HRMS

(Human Resource Management System), employee onboarding (documents and background

verification), employee relations, grievance handling, and HR metrics. This role will ensure efficient

HR operations, seamless onboarding experiences, and support a positive work environment by

addressing employee concerns and maintaining HR data accuracy.

Key Responsibilities

 Manage and maintain the HRMS (Human Resource Management System), ensuring accurate

and up-to-date employee data.

 Ensure that employee data is regularly updated and any changes (e.g., promotions,

transfers, terminations) are reflected accurately in the system.

 Coordinate with the recruitment team to ensure a smooth transition from hiring to

onboarding.

 Manage and track the BGV process for new hires coordinating with vendor, ensuring all

checks are completed (e.g., education, employment history, criminal records) before the

employee begins work.

 Act as a point of contact for employees regarding employee relations issues, providing

support, guidance, and advice on resolving conflicts, disputes, or complaints.

 Manage the grievance process, ensuring employee complaints are addressed promptly,

fairly, and in compliance with company policies and legal requirements.

 Track and report on key HR metrics, such as employee turnover, retention rates,

absenteeism, and onboarding effectiveness.

Skills Required

Hrms, Employee Relations, Grievance Handling, Employee Onboarding, hr metrics