Lead Site Reliability Engineer

About the Role :

Grade Level (for internal use) :

11

Job Title : Senior Site Reliability Engineer

Role Overview :

As a Site Reliability Engineer at ChartIQ, you'll play a critical role not only in building, maintaining, and scaling the infrastructure that supports our Development our Development and QA needs, but also in driving new, exciting cloud-based solutions that will add to our offerings.

Your work will ensure that the platforms used by our team remain available, responsive, and high-performing. In addition to maintaining the current infrastructure, you will also contribute to the development of new cloud-based solutions, helping us expand and enhance our platform's capabilities to meet the growing needs of our financial services customers.

You will also contribute to light JavaScript programming, assist with QA testing, and troubleshoot production issues. Working in a fast-paced, collaborative environment, you'll wear multiple hats and support the infrastructure for a wide range of development teams.

This position is in India, and will require working overlapping hours with teams in the US. The preferred working hours will be until 12 noon EST to ensure effective collaboration across time zones.

Key Responsibilities :

• Design, implement, and manage infrastructure using Terraform or other Infrastructure-as-Code (IaC) tools.
• Leverage AWS or equivalent cloud platforms to build and maintain scalable, high-performance infrastructure that supports data-heavy applications and JavaScript-based visualizations.
• Understand component-based architecture and cloud-native applications.
• Implement and maintain site reliability practices , including monitoring and alerting using tools like DataDog , ensuring the platform's availability and responsiveness across all environments.
• Design and deploy high-availability architecture to support continuous access to alerting engines.
• Support and maintain Configuration Management systems like ServiceNow CMDB .
• Manage and optimize CI / CD workflows using GitHub Actions or similar automation tools.
• Work with OIDC (OpenID Connect) integrations across Microsoft , AWS , GitHub , and Okta to ensure secure access and authentication.
• Contribute to QA testing (both manual and automated) to ensure high-quality releases and stable operation of our data visualization tools and alerting systems.
• Participate in light JavaScript programming tasks, including HTML and CSS fixes for our charting library.
• Assist with deploying and maintaining mobile applications on the Apple App Store and Google Play Store .
• Troubleshoot and manage network issues , ensuring smooth data flow and secure access to all necessary environments.
• Collaborate with developers and other engineers to troubleshoot and optimize production issues.
• Help with the deployment pipeline , working with various teams to ensure smooth software releases and updates for our library and related services.

Required Qualifications :

Additional Skills and Traits for Success in a Startup-Like Environment :

Preferred Qualifications :

What We Offer :

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com / marketintelligence .

What's In It For You?

Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People :

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include :

For more information on benefits by country visit : https : / / spgbenefits.com / benefit-summaries

Global Hiring and Opportunity at S&P Global :

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to : EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_%20English_formattedESQA508c.pdf

IFTECH202.2 - Middle Professional Tier II (EEO Job Group)