Sr Engineer, Site Reliability

About the Role

As a Senior Site Reliability Engineer, you will be a key member of the CFL Platform Engineering and Operations team you will play a pivotal role in building and scaling intelligent infrastructure to support AI / ML applications, enterprise services, and LLM-based platforms. You will contribute to the design and implementation of observability frameworks, automation-first operations, and incident response strategies to ensure reliability, performance, and scalability across production systems.

What Youll Do

• Implement and maintain observability, monitoring, and alerting systems for AI platforms and backend services
• Design and support telemetry pipelines, logging infrastructure, and dashboards (Splunk, Prometheus, Grafana, OpenTelemetry)
• Define and monitor SLOs, SLIs, latency, availability, and throughput metrics
• Participate in on-call rotations, incident resolution, root cause analysis, and postmortems
• Improve CI / CD workflows and infrastructure automation using GitLab pipelines
• Optimize and scale infrastructure including Kafka, RMQ, HAProxy, and distributed APIs
• Collaborate with engineering teams on governance, compliance, and secure operations
• Support capacity planning, cost analysis, and tuning for high-scale performance
• Automate repetitive tasks and reduce toil via scripting (Python, Bash, Java)
• Contribute to runbooks, knowledge base articles, and SRE best practice documentation
• Mentor junior engineers and support a culture of operational excellence and reliability

What Youll Bring

Must Have Skills

Nice To Have