Answer inbound calls within the guidelines / goals established by the client and managementConsistently archives call quality goals in order to meet client and customer satisfaction goalsAge : 18 years to 35 yearsMinimum Qualification Intermediate (or +2 equivalent)
- Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
- Experience Any Under Grad or Graduate Freshers
- Communication skills : Exceptional Spoken skills in English
- Shifts : Rotational shifts (Should be comfortable to work in all shifts)
- Salary : As per Market Standards
- Note : Any candidate applying for this position should be okay to work from the office
- Experience : Any Under Grad / Graduate Freshers can apply
Job Profile
- International Voice (Technical Support)
- Responsibility : Provide Technical Support to International Customers
- Shift Timings : Should be flexible to work in US Rotational Shifts
- Desired Skills : Need Excellent Communication skills in English
- Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)
- Working Days : 5 days working
- Weekly Offs : 2 Week Offs(Rotational and Split)
- Transport : Home Pickup and Home Drop
Education
- High school diploma or equivalent
- Experience Target
- Call Center experience a plus
Skills Required
Answer Inbound Calls, Voice, Customer Services