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Customer Service Representative

Customer Service Representative

ConfidentialMumbai
30+ days ago
Job description
  • Answer inbound calls within the guidelines / goals established by the client and management
  • Consistently archives call quality goals in order to meet client and customer satisfaction goals
  • Age : 18 years to 35 years
  • Minimum Qualification Intermediate (or +2 equivalent)

    • Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
    • Experience Any Under Grad or Graduate Freshers
    • Communication skills : Exceptional Spoken skills in English
    • Shifts : Rotational shifts (Should be comfortable to work in all shifts)
    • Salary : As per Market Standards
    • Note : Any candidate applying for this position should be okay to work from the office
    • Experience : Any Under Grad / Graduate Freshers can apply
    • Job Profile

    • International Voice (Technical Support)
    • Responsibility : Provide Technical Support to International Customers
    • Shift Timings : Should be flexible to work in US Rotational Shifts
    • Desired Skills : Need Excellent Communication skills in English
    • Must-Havestrong Technical Knowledge (Hardware, Software, and networking Concepts)
    • Working Days : 5 days working
    • Weekly Offs : 2 Week Offs(Rotational and Split)
    • Transport : Home Pickup and Home Drop
    • Education

    • High school diploma or equivalent
    • Experience Target
    • Call Center experience a plus
    • Skills Required

      Answer Inbound Calls, Voice, Customer Services

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    Customer Service Representative • Mumbai

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