Service Coordinator

Black & Grey HR is hiring a Service Coordinator (Data Center) for a leading data center

infrastructure solutions company in the UAE. The ideal candidate will be responsible for

coordinating preventive maintenance activities, assigning field service engineers for work orders

and call-outs, managing service repair jobs, and ensuring accurate and timely invoicing. This role

requires strong organizational skills, effective communication, and the ability to manage multiple

priorities in a fast-paced environment.

Key Responsibilities :

• Schedule and coordinate Preventive Maintenance Visits (PMV) for AMC clients as per tracker timelines.
• Prepare and submit all necessary permit documents (PTW and related) for maintenance activities.
• Assign work orders to field service engineers for PMV, site visits, and urgent call-outs, ensuring efficient allocation of resources.
• Coordinate with OEM partners and clients for back-to-back contracts, scheduling, and document submission.
• Manage Schneider Service Repair Jobs, including work order assignment, report verification, quotation preparation, costing approvals, and invoicing.
• Collaborate with the Accounts team to ensure timely invoice submissions and resolve discrepancies with clients.
• Maintain trackers and work order sheets, ensuring accurate, up-to-date documentation.
• Provide weekly reports and participate in daily sprint meetings to update progress and highlight challenges.

Requirements :

If you are a detail-oriented and proactive professional with strong coordination skills and

experience in service support operations, we encourage you to apply