Sr. Associate - Learning & Org Development

ConfidentialBengaluru / Bangalore, India

1 day ago

Job description

About Zeta :

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta Tachyon offers :

Rich digital-first cardholder experiences
Native embeddable banking support
Hyper-Personalization Policy Engine to launch segment-of-one card programs
Web-based product configurators to launch in days vs. Quarters
Rapid innovation & extensibility via APIs, event streams, and more
Modern & intuitive web-based back-office experiences
Next-gen regulatory risk & compliance capabilities

Zeta is actively working with the largest Banks and FinTech's in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ , , Linkedin, Twitter

About the role

Responsible for supportingTalent Management &Learninginitiatives along with theProject leadfordesignatedprojects andOrganizational Units (OU) at Zeta. Includes end-to-end program management - handlinglogistics, communication, socialization, driving adoption and impact measurement.The focuswill be onowning project execution and delivery, and building strong learnerconnections, engaging with them toidentifyandfindsolutionsfortheir requirements.This role will require collaboration with Business stakeholders, People Partners, andlargerPeople Successteamto drive meaningful programsacross learning, performance, and organizationaldevelopment.

Key Responsibilities

Learning & Development :

Supportlearning needs analysis through various datainsightsanddiscussions with leaders,managersand learners

Curateand managelearning journeysthat address behavioural,technical,and domain areas.

Drive learning journeys end to end - Contribute to ideation, work with SMEs, sign offs, setting up on LMS, tracking & reporting completion.

Lead implementation of assigned learning programs specific to OU and centrally for the organization

Handle the communication and socialization aspects of all initiatives, ensuring effective dissemination of information.

Continually evaluate learner experience and challenges through regular 1-1s and FGDs with learner cohorts.

Support the management of OU learning budgets by tracking spends,maintainingrecords, and helping generate basic insights for reporting.

Coordinate end-to-end training readiness by preparing learning materials (guides, decks, handouts) and managinglogistics, venue setup, attendance, and other delivery essentials.

Talent Management :

Support performance management processes, includinggoal setting, check-ins, and semester review cycles.

Partner with the Performance Management and People Partner teams to drivetimelycompletion, communication, and adoption of performance processes.

Assistin data collation, analysis, and reporting on performance cycle progress and outcomes.

Contribute to the design and delivery ofongoing talent initiatives such as managercapabilityprograms.

Support theexecution of organization-wide talent initiatives, ensuring strong process hygiene and communication.

Skills

Learning Program Design & Execution

Performance &TalentManagement Process Support

Program Management

Data Analytics & Reporting

Stakeholder Management

Detail Orientation

Experience & Qualification

2+ years of experience in L&D, Talent Management, or related People Success functions

Qualification-MBA / Master'sin psychologyfrom a reputed institute

Experience with managinglearning / othertalentprograms / processes(from design, delivery, execution, communication,logistics, follow through and closure)

Strong analytical, interpersonal and communication skills

Experience with data and reporting, eye for detail

Demonstrated experience in partnering with business leaders and teams

Experience with application of L&D / OD concepts, principles, methodologies, and tools

Skills Required

Detail Orientation, Stakeholder Management, Program Management

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Learning Development • Bengaluru / Bangalore, India

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