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Atlassian Administrator / Jira Administrator (3-5 years of experience only)

Atlassian Administrator / Jira Administrator (3-5 years of experience only)

ConfidentialAhmedabad, India
3 days ago
Job description

Job description :

Job Title : Atlassian Administrator / Jira Administrator

Location : Ahmedabad - Onsite

Duration : 3-5 years experience

About the Role

We are seeking an experienced Atlassian Administrator to manage and optimize our Jira and Confluence environments. This role involves end-to-end administration, workflow customization, user onboarding / offboarding, tool integrations, reporting, and ensuring governance across enterprise-scale instances. The ideal candidate must have deep hands-on experience with Jira Cloud and the Atlassian ecosystem.

Key Responsibilities

1. Instance Administration

  • Create and configure Jira projects using standardized templates and schemes.
  • Customize Jira setups : custom fields, screens, issue types, workflows, boards, etc.
  • Design and maintain permission schemes, roles, and groups.
  • Ensure compliance with enterprise governance and security frameworks.

2. Security & Access Management

  • Manage user access, authentication, SSO, and identity provider configurations.
  • Partner with InfoSec and IT teams to ensure policy alignment across global instances.
  • Maintain secure and compliant administration of all Atlassian tools.

    • 3. Workflow & Automation

  • Configure and enhance workflows to support Agile teams.
  • Implement Jira automation rules to reduce manual effort.
  • Optimize existing workflows and processes for better efficiency.

    • 4. Integrations & Add-Ons

  • Configure integrations with engineering, CI / CD, and product management tools.
  • Manage and evaluate marketplace add-ons to support SDLC processes.
  • Support Jira REST API and webhook integrations for data-driven visibility.

    • 5. Reporting & Analytics

  • Create custom dashboards and reports for leadership and Agile teams.
  • Define and track meaningful metrics related to delivery health and productivity.
  • Support teams with insights for improved planning and execution.

    • 6. Support & Enablement

  • Provide application support for Jira and Confluence users.
  • Maintain documentation, governance standards, and training materials.
  • Collaborate with procurement and leadership on licensing, billing, and renewals.

    • 7. Governance & Instance Management

  • Participate in Jira instance migrations, consolidations, and standardization efforts.
  • Ensure system stability, data integrity, and adherence to audit / change management processes.
  • Drive continuous improvement across Atlassian tool usage and governance.

    • What You Bring

  • 3+ years of hands-on experience administering Jira Cloud in enterprise environments.
  • Strong knowledge of the Atlassian suite (Jira, Confluence, Marketplace apps).
  • Solid understanding of Agile methodologies (Scrum, Kanban).
  • Experience with test management tools, CI / CD integrations, and DevOps toolchains.
  • Proficiency with Jira REST APIs, webhooks, and scripting.
  • Excellent documentation and communication skills.
  • Strong analytical and problem-solving mindset.
  • Ability to work independently within a distributed, global environment

    • Skills Required

    Confluence, Agile Methodologies

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    Jira Administrator • Ahmedabad, India

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