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ERP Functional Consultant

ERP Functional Consultant

Clinikally (YC S22)Mumbai, IN
2 days ago
Job description

Key Responsibilities :

  • Own the Business Central ecosystem by taking a full handover from the outsourced implementation team, ensuring deep understanding of all customisations, integrations, workflows, and ongoing initiatives.
  • Serve as the primary functional expert and go-to contact for all Business Central–related requirements across the organisation.
  • Work closely with stakeholders to analyse, document, and optimise business processes , with strong focus on e-commerce, OMS, WMS, P2P, R2R, O2C, and finance operations.
  • Convert business requirements into clear functional specifications , collaborating with developers to ensure accurate and efficient customisations.
  • Build, lead, and mentor an internal team of Business Central developers to support custom enhancements and continuous improvement.
  • Oversee and manage integrations with custom-built websites / apps, courier partners, banking systems, and other third-party platforms using APIs and related technologies.
  • Ensure smooth operations, maintenance, and continuous improvement of the Business Central environment to meet evolving business needs.
  • Provide training, support, and guidance to internal users to enhance adoption and system utilisation.
  • Stay current with the latest Business Central features, updates, and best practices for ongoing optimisation.

Key Requirements :

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 5+ years of hands-on experience as a Business Central / Dynamics NAV Functional Consultant, with proven success in implementations and customisations.
  • Strong understanding of e-commerce business processes and operational workflows.
  • Practical experience across OMS, WMS, P2P, R2R, O2C , and finance modules in Business Central.
  • Prior experience handling handover and knowledge transfer from outsourced teams.
  • Good working knowledge of the AL programming language and the Business Central development environment.
  • Strong understanding of API-based integrations with external systems (web / app platforms, logistics partners, banking systems, etc.).
  • Exceptional analytical, problem-solving, and communication skills .
  • Demonstrated leadership ability with experience managing or mentoring technical teams.
  • Ability to operate independently, take initiative, and deliver in a fast-paced environment.
  • Preferred Skills

  • Experience in e-commerce or retail industry environments.
  • Project management experience or relevant certification.
  • Understanding of Indian statutory and compliance requirements related to finance and operations.
  • Familiarity with the Microsoft Power Platform (Power BI, Power Automate, Power Apps).
  • Strong interpersonal skills and ability to collaborate effectively across teams.
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    Functional Consultant • Mumbai, IN

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