Customer Support Executive
Trupeer AIvisakhapatnam, India3 days ago
Job descriptionTroubleshoot issues and guide users through product workflows and best practices. Escalate complex technical problems to relevant teams and ensure prompt Maintain accurate records of interactions in the ticketing system. Contribute to knowledge base documentation and process improvements. Excellent English communication skills - both written and spoken. Willingness to work night / early morning hours (1 AM onwards) to support the 2–3 years of experience in customer support or a similar client-facing role. Tech-savvy with familiarity in ticketing systems (e.g., Zendesk, Freshdesk, Intercom) Strong problem-solving skills, patience, and customer-first attitude. Prior experience supporting SaaS products or B2B customers. Understanding of basic technical troubleshooting or onboarding processes. Opportunity to work closely with a global customer base and fast-growing startup Growth-oriented culture that values initiative, empathy, and ownership.
About Trupeer
Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT
Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the
platform is democratizing product content creation enabling anyone to instantly create
professional product videos and documentation for software. Similar to how Claude and
Cursor empower everyone to build software.
The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean,
MIT, Accenture and more. Read here : Forbes feature.
Role : Customer Support Executive
We are looking for a proactive and empathetic Customer Support Executive to assist our
global customers, primarily based in the US. The ideal candidate should have excellent
communication skills, a strong grasp of support tools, and the ability to manage customer
queries with professionalism and care.
Key Responsibilities :
- Respond to customer queries via email, chat, and support tickets in a timely and
professional manner.
resolution.
Must-Have Skills :
US time zone.
and CRM tools.
Good to Have :
What We Offer :
team. Exposure to international client communication and modern support tools.
Create a job alert for this search
Customer Support Executive • visakhapatnam, India
Related jobs
- Promoted
Customer Support Executive (B2B)
Art Gharanavizianagaram, andhra pradesh, in At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 3 days ago
- Promoted
Customer Support Executive
MTechZillaVisakhapatnam, IN At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age.
We’re currently seeking an experienced Customer Support Executive to j...Show moreLast updated: 3 days ago
Customer Support Executive (Entry Level)
The Golden RiseVisakhapatnam, AP, Andhra Pradesh, IN Company Overview : The Golden Rise, located in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm.
We specialize in connecting skilled profe...Show moreLast updated: 30+ days ago
- Promoted
Customer Care & Sales Support Executive (UK Energy Market)
Energyex UKVizianagaram, Andhra Pradesh, India Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR Company : Energyex UK Location : Remote (India) – Delhi NCR Shift : Oct–Mar : 1 : 30 PM – 10 : 30 PM IST Mar–Oct : 12 : 30 PM...Show moreLast updated: 3 days ago
- Promoted
HR & Recruitment Support Executive
ExasoftVisakhapatnam, IN Assist in internal hiring and staffing requirements across departments.Coordinate with Account Managers and team-leads on recruitment-related activities.
Conduct first-level screening and initial in...Show moreLast updated: 3 days ago
- Promoted
Culinary Support Executive
Mummas Cake by Mahekvizianagaram, andhra pradesh, in Culinary Support Executive (Pune).We're seeking a Culinary Support Executive to provide expert guidance and answer recipe queries for our online baking and cooking students.If you have a strong bac...Show moreLast updated: 3 days ago
- Promoted
Customer Care & Sales Support Executive (Uk Energy Market)
Energyex UKVisakhapatnam, Republic Of India, IN Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR.Oct–Mar : 1 : 30 PM – 10 : 30 PM IST.Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours).
Energyex is a UK-based consultanc...Show moreLast updated: 3 days ago
- Promoted
SaaS Customer Support
PlusVibeVisakhapatnam, IN AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 2 days ago
- Promoted
Customer Support Specialist
Scry AIvisakhapatnam, andhra pradesh, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
- Promoted
Support Engineer
AideWiser SolTekVisakhapatnam, IN The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients.Working closely with customers, internal teams, and development engineers, you will ensure...Show moreLast updated: 1 day ago
- Promoted
Inside Sales Executive
98thPercentilevisakhapatnam, andhra pradesh, in Percentile is a rapidly growing US-based Ed-Tech startup offering online, after-school enrichment programs in.English, Math, Coding, and Public Speaking.
Our programs are designed to boost students'...Show moreLast updated: 2 days ago
- Promoted
Customer Support Executive
Trupeer AIvizianagaram, andhra pradesh, in AI startup founded by serial entrepreneurs from IIT Delhi, IIT.Bombay, BCG, and Samsung Korea.Backed by RTP Global and Salesforce Ventures, the.
Cursor empower everyone to build software.The platfor...Show moreLast updated: 3 days ago
- Promoted
Senior Customer Support Engineer
StitchFinVisakhapatnam, IN StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 3 days ago
- Promoted
Customer Support Executive
Art GharanaVizianagaram, Republic Of India, IN At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 2 days ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionsvisakhapatnam, andhra pradesh, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago
- Promoted
Personalized Support Engineer (Technical Support with Ticketing Tool Exp)
TELUS DigitalVisakhapatnam, IN The Personalized Support Engineer (PSE) is a member of the Global Personalized support.They are responsible for handling Phone Numbers.
Technical Account Managers (TAMs.Global PSE team advocates for...Show moreLast updated: 2 days ago
- Promoted
Support & Integrations Engineer
Pramaan LabsVisakhapatnam, IN Support & Integrations Engineer.Support & Integrations Engineer.SaaS company transforming how e-commerce merchants manage inventory and data.
As one of the first hires in this function, you’ll opera...Show moreLast updated: 1 day ago
- Promoted
Support Executive - Games
XSQUADS Tech Private Limitedvisakhapatnam, andhra pradesh, in AM - 6 PM (First Shift), 5 PM - 2 AM (Second Shift), 1 AM - 10 AM (Night Shift).We are seeking a proactive and detail-oriented.
The candidate will be responsible for replying to players, organizing ...Show moreLast updated: 3 days ago