Talent.com
This job offer is not available in your country.
Technical Specialist

Technical Specialist

beBeeTechnicalMalappuram, Kerala, India
6 days ago
Job description

Job Overview

We are seeking an experienced IT professional to fill a technical specialist role. The successful candidate will have a strong background in IT support, with a minimum of 3 years of experience in handling technical issues and providing excellent customer service.

About the Role

  • Troubleshoot hardware and software problems, perform routine maintenance tasks, and assist users with technical inquiries.
  • Qualify and open tickets for remediation of events, triage tickets to respective teams, and regularly update and follow-up on tickets in the queue.

Requirements

  • Bachelor's or Master's degree in Computer Engineering or Information Technology is required.
  • ITIL V4 Foundation training or certification is a plus.
  • Skills and Qualifications

  • Call taking profile with core Help Desk Skills.
  • Basic understanding of Enterprise IT Infrastructure setup.
  • Knowledge of Active Directory.
  • Experience supporting multiple operating systems.
  • O365 Administration using Office365 Admin Console.
  • Strong writing and documentation skills.
  • Troubleshooting email client issues like Outlook.
  • Hardware and software troubleshooting skills.
  • Microsoft office suite functionality and troubleshooting skills.
  • Fluent in English and Mandarin.
  • Working Conditions

  • Primary contact point for end users via phone / Chat / self-service tickets.
  • Will be required to work effectively in a fast-paced environment and communicate ideas clearly and logically to others.
  • Benefits and Perks

  • Aware of customers' stated needs and gives priority to meeting and exceeding customer expectations within stipulated time.
  • Demonstrates a 'can-do' attitude and is willing to stretch self to achieve and exceed defined goals / targets.
  • Excellent problem-solving / troubleshooting skills.
  • Skills Required

  • End-user support, OS troubleshooting and support, Basic software troubleshooting and support.
  • Demonstrate high-level customer relationship skills including email etiquette.
  • Good Communication skills, follow-up skills, Willingness to work in rotational shifts.
  • Create a job alert for this search

    Technical Specialist • Malappuram, Kerala, India

    Related jobs
    • Promoted
    HubSpot Implementation Specialist

    HubSpot Implementation Specialist

    INSIDEAthrissur, kerala, in
    At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance ...Show moreLast updated: 5 days ago
    • Promoted
    Technical Lead

    Technical Lead

    ThumoMalappuram, IN
    Founding Engineer @ Thumo (Africa’s first super-app).We’re building Africa’s super-app, starting with food delivery.M funding round led by Soma Capital with top Silicon Valley angels, we’re hiring ...Show moreLast updated: 25 days ago
    • Promoted
    Technical Specialist

    Technical Specialist

    BirlasoftKozhikode, IN
    Perform hands-on design and development for portal sites.Support activities for portal sites with focus on feature-rich design, usability, and site performance. Deliver solutions based on requiremen...Show moreLast updated: 30+ days ago
    • Promoted
    Zuora Senior Technical Specialist

    Zuora Senior Technical Specialist

    TradewebKozhikode, IN
    Tradeweb Markets is a world leader in the evolution of electronic trading.A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, i...Show moreLast updated: 30+ days ago
    • Promoted
    HR Specialist – U.S

    HR Specialist – U.S

    Heliverse TechnologiesMalappuram, IN
    Strong knowledge of California labor laws is mandatory.HRIS systems like ADP or Paycom.ADP, Paycom, or similar systems.Maintain HRIS data and generate. Highly organized, detail-oriented, and able to...Show moreLast updated: 5 days ago
    • Promoted
    Solution Specialist

    Solution Specialist

    World Wide TechnologyKozhikode, IN
    Solution Specialists lead several of the pre-sales processes for qualified services opportunities.WWT’s Sales organization is responsible for creating and qualifying business opportunities.The Solu...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Services Manager

    Technical Services Manager

    GenScriptKozhikode, IN
    Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show moreLast updated: 16 days ago
    • Promoted
    • New!
    Experienced Technical Recruitment Specialist

    Experienced Technical Recruitment Specialist

    beBeerecruitmentMalappuram, Kerala, India
    Technical Recruitment Specialist.The ideal candidate will possess hands-on experience in end-to-end technical hiring across multiple technology domains and be confident in evaluating candidates thr...Show moreLast updated: 1 hour ago
    • Promoted
    Technical Sales Specialist

    Technical Sales Specialist

    VE Quality Instrumentation Pvt. Ltd.malappuram, kerala, in
    We suggest you enter details here.This is a full-time remote role for a Technical Sales Specialist.The Technical Sales Specialist will be responsible for identifying and developing new business opp...Show moreLast updated: 20 days ago
    • Promoted
    Implementation & Analytics Specialist

    Implementation & Analytics Specialist

    Best Infosystems Ltd.Thrissur, IN
    Implementation & Analytics Specialist_Full-Time_Remote.Implementation & Analytics Specialist.Roles & Responsibilities – Client Use. Implementation & Analytics Specialist.This role supports the marke...Show moreLast updated: 19 days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    AppLogic NetworksKozhikode, IN
    As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
    • Promoted
    NetSuite Specialist

    NetSuite Specialist

    Somnetics (Som Imaging Informatics Pvt. Ltd.)Kozhikode, IN
    Kolkata (Remote – US Shift, 6 : 30 PM to 3 : 30 AM).SOMNETICS is hiring a NetSuite Technical Specialist with strong SuiteScript expertise and integration experience. You’ll work with global teams on Net...Show moreLast updated: 2 days ago
    • Promoted
    Fleet Technology Installation Specialist

    Fleet Technology Installation Specialist

    Perfect VisionKozhikode, IN
    Job Description : Fleet Technology Installation Specialist.Our mission is to empower fleets with technology that is not only powerful but seamlessly integrated into their daily operations.We provide...Show moreLast updated: 5 days ago
    • Promoted
    Senior Technical Consultant

    Senior Technical Consultant

    R SystemsMalappuram, IN
    Our product mindset and advanced engineering capabilities in.Customer Experience empower us to deliver innovative solutions to key players across the high-tech industry. This includes ISVs, SaaS, an...Show moreLast updated: 3 days ago
    • Promoted
    Technical Lead

    Technical Lead

    Hayagreeva Consulting Private LimitedThrissur, IN
    AEM Forms with 5+ years experience.Send your profiles and references to sai.Show moreLast updated: 3 days ago
    • Promoted
    Technical Specialist

    Technical Specialist

    HCLTechKozhikode, IN
    Notice Period : Immediate Joiner is Preffered.Remote (may be Hybrid later, demand basis – client locatio.Bengaluru and ok for PAN India if the talent is good with right match.HTML5, CSS3 (Sass), an...Show moreLast updated: 19 days ago
    • Promoted
    Configuration Specialist (Veeva Vault)

    Configuration Specialist (Veeva Vault)

    vueverse.Kozhikode, IN
    The role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications. This includes troubleshooting system issues, assisting us...Show moreLast updated: 28 days ago
    • Promoted
    Associate Marketing Specialist (Technical) – Content & B2B Growth

    Associate Marketing Specialist (Technical) – Content & B2B Growth

    White PathThrissur, IN
    We’re looking for a marketing professional who understands AI and can translate technical concepts into content that engages both technical and business audiences. You’ll own the end-to-end process : ...Show moreLast updated: 5 days ago
    • Promoted
    Senior Solutions Specialist

    Senior Solutions Specialist

    LabcorpKozhikode, IN
    We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions.Throu...Show moreLast updated: 16 days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    NIKSUNMalappuram, IN
    Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show moreLast updated: 30+ days ago