Customer Relationship Management Executive

About Magic Billion

We set up Magic Billion (www.magicbillion.in) - a global talent management company - with the objective of supporting global businesses with their talent needs by providing targeted and skilled talent from India (across the spectrum from blue to white collar jobs).

As a 360-degree talent management company, we do the following :

• Generate demand for Indian talent from international employers;
• Mobilisation and sourcing – to the exact job specs provided by the employer;
• Screenings and interviews – including language and soft skills filters;
• All paperwork for work permits and visas;
• Any trainings and up-skilling required by the employer;
• Pre-departure culture training;
• Support to the employer and candidate in the destination country.

We are seeking Customer Relationship Management Specialist– with the following Job

Job Description :

You will be the first point of contact for customers, addressing their queries and concerns via phone, email, or chat. You will actively listen to customers' needs, offer appropriate solutions, and provide exceptional service at all times.

Responsibilities

You should be