Customer Chat & Call Support Executive

Customer Chat & Call Support Executive

Location : Bengaluru, Karnataka (Work from Office)

Shift : Rotational Shifts with Rotational Week Off

Salary : based on experience

Key Responsibilities :

• Customer Interaction : Handle inbound and outbound calls, as well as chat support, addressing customer queries, complaints, and requests promptly and professionally.
• Issue Resolution : Identify and resolve customer issues, providing accurate information and ensuring customer satisfaction.
• Documentation : Maintain detailed records of customer interactions, transactions, comments, and complaints.
• Team Collaboration : Work closely with team members and supervisors to meet performance targets and improve service quality.

Eligibility Criteria :

Note : This role is based in Bengaluru, Karnataka, and requires candidates to work from the office. Candidates should be prepared for rotational shifts and week-offs.

If you're interested in applying or need further information, Send mail to talent@codegama.com