Associate Caller (Gurgaon)

About your new company!!

Collegedunia is an education portal, matching students with the best colleges in India abroad. We helpincollege research, exam prep tips, application process & also provide insights on-campus life. Launchedin2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsiaasTop 100 Startups in Asia. Collegedunia is fuelled by the energy of over a 1000 individuals havinganaverage age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month.

Collegedunia Sees fastest growth amongst peers- Report 92Cr Revenue inFY20-21 FeaturedinLiveMint https : / / www.livemint.com / brand-post / collegedunia-sees-fastest-growth-among-peers-reports-92-cr-revenue-in-fy2021-11627909879747.html

About yourNewCompany! (Kickcash)

Play store& App store Link :

link : https : / / play.google.com / store / apps / detailsid=in.cashback.shopping.kickcash

KickCash, an All-in-One Cashback & Coupons App : Kickcash lets you shop fromall your favouritewebsites while providing hefty cashback.Kickcash users purchased products worth Rs. 6 Crores last month using theplatform. It is an fastest Growing Cashback & Coupons company in India.

KickCashcrosses $1 Mn ARR in India https : / / entrackr.com / news / kickcash-crosses-1-Mn-arr-in-india-eyes-rewarded-ua-space-in- developed-markets-9531431 kickcash's

We have multiple product lines as follows :

• Collegedunia.com (https : / / collegedunia.com / )
• 3dot14Digital(https : / / 3dot14.co / )
• Zoutons.com (https : / / zoutons.com)
• Carhp (https : / / www.carhp.com / )
• Frizza (https : / / frizza.in / )
• Kickcash(Kickcash)

About your new Role :

 Make outbound calls to existing Kickcash users to explain ongoing offers.

 Guide users step-by-step on completing offers and earning cashback.

 Handle user queries related to offers, payments, and app navigation.

 Communicate effectively in both Hindi and English.  Collect and record user feedback to improve app experience.

 Achieve daily and weekly targets for calls, conversions, and engagement.

 Maintain accurate call records and follow company communication guidelines.

Requirements :

 Experience : 6 months–2 years in telesales, customer support, or call center roles.

 Languages : Proficiency in Hindi and English (spoken and written).

 Communication Skills : Excellent verbal communication, listening, and interpersonal skills.

 Experience : 6 months–2 years in telesales, customer support, or call center roles.

 Languages : Proficiency in Hindi and English (spoken and written).

 Communication Skills : Excellent verbal communication, listening, and interpersonal skills.

Skills Required

Customer Support, Call Center, Telesales