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Sr. Coordinator- Content QA

Sr. Coordinator- Content QA

ConfidentialMumbai
7 days ago
Job description

Key Responsibility

  • Review and assess educational materials, including text, videos, student learning materials, synchronous and asynchronous content for accuracy, clarity, and alignment with curriculum objectives.
  • Identify errors, inconsistencies, or outdated information and recommend necessary revisions or updates. Ensure content is engaging, accessible, and meets quality standards
  • Assist Director CIQA to implement quality assurance procedures to maintain consistency and standards across all asynchronous content.
  • Verify that content aligns with predefined learning objectives, outcomes, and educational standards.
  • Conduct usability testing to evaluate the user-friendliness of the digital learning platform and content navigation.
  • Gather feedback from learners and instructors to make improvements.
  • Assess the effectiveness of multimedia components, simulations, and interactive elements in enhancing the learning experience.
  • Propose enhancements to content, such as adding supplementary materials, links to external resources, or multimedia elements to improve learning outcomes.
  • Suggest and implement process improvements to enhance content development and quality assurance processes.
  • Assist Director CIQA to Collect, Collate and disseminate accurate and reliable statistics about content quality of programmes at NCDOE.
  • Assist Director for preparation and submission of required regulatory reports, Annual report and documentation to statutory bodies in a timely and accurate manner.
  • Provide reports and updates to senior leadership and regulatory bodies as necessary.
  • Maintain comprehensive records of compliance activities, reports, and corrective actions.
  • Facilitate training to staff and teachers on quality assurance procedures.
  • Coordinate with relevant regulatory authorities for audits and inspections.
  • Stay updated with educational trends, best practices, and emerging technologies in online learning.

Key Interactions Internal Stakeholders External Stakeholders  University Departments Students Agency, Vendors Dimensions

  • This is individual contributor role
  • Requirements- Skills & Competencies

  • Understand quality assurance requirements of content produced for distance and online learning
  • Attention to detail and a commitment to quality improvement.
  • Analytical mindset and the ability to spot errors and inconsistencies in content.
  • Ability to work collaboratively with diverse teams and stakeholders.
  • Knowledge of relevant software and tools (e.g. MS Excel, BI) for data analysis and reporting.
  • Adaptability to changing digital content trends and technologies.
  • Time management skills to handle multiple tasks and meet deadlines.
  • Ethical and responsible behavior, especially when handling sensitive or confidential content.
  • Requirements- Education & work experience

  • Masters degree in education, instructional design, quality assurance, or a related field;
  • Proven work experience of 5-8 years in education quality assurance, accreditation, or a similar role within an educational institution.
  • Experience in quality assurance or content review in an educational setting is preferred.
  • Knowledge of instructional design principles and educational pedagogy.
  • Familiarity with learning management systems (LMS) and digital content creation tools.
  • Skills Required

    Ms Excel, Bi, Lms, Design, Quality Assurance, Assurance, accreditation

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    Content Coordinator • Mumbai

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