Customer Service Specialist

Company Description

HappyLocate : Simplifying Employee Relocations. Established in 2016, HappyLocate has revolutionized the relocation landscape across 16,000+ pin codes. Whether it&aposs house shifting, pet relocation, office moves, or house search assistance – HappyLocate offers advanced technology and customized solutions for efficient management from planning to post-move support.

Role Description

This is a full-time on-site role for a Customer Service Specialist at HappyLocate located in Bengaluru. The Customer Service Specialist will be responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, delivering exceptional customer service, and enhancing customer experience on a daily basis.

Qualifications

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Phone Etiquette
• Excellent communication and interpersonal skills
• Problem-solving and multitasking abilities
• Experience in a similar role is a plus
• Bachelor&aposs degree in a related field

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Skills Required

Customer Support, Customer Service, Customer Experience, phone etiquette, Multitasking, Customer Satisfaction, Problem-solving