Assistant Manager - Retail Transformation

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

Role Summary :

As transformation team, you will lead the digital and operational transformation of the organisation, ensuring the seamless integration of technology with business operations to drive innovation, growth, and enhanced customer experiences.

This role combines deep understanding of retail and technical acumen to redefine the retail environment, creating value through innovative IT solutions, data-driven decision-making, and optimized customer engagement.

The role focuses on driving key projects - development, implementation, and continuous improvement of best practices, processes, and tools across the organization.

Responsibilities :

1. Process Optimization :

• Identify opportunities to streamline operations across sales, inventory and customer service.
• Manage the implement data-driven methodologies to monitor, evaluate, and improve performance.

2. Innovation and Digital Transformation :

3. Change Management :

4. Collaboration and Cross-Functional Alignment :

5. Project Management :

People Management :

The incumbent holds no direct supervisory responsibilities but is expected to engage effectively within their function and collaboratively across cross-functional teams. This role contributes meaningfully, whether through operational contributions and / or by offering specialized expertise, guidance, and support, to ensure alignment with either functional and / or strategic organizational goals and objectives.

Functional / Technical Competencies :