Senior Training Manager

Job Title : Senior Manager – Training

Department / Group : Training

Location : Hyderabad

Job Description

Role Overview

The

Senior Manager – Training

will be responsible for driving the strategic and operational delivery of training initiatives at the account level. This role involves ensuring that all training goals are met, managing learning service integration and transition, and leading a team of managers and training professionals to deliver world-class learning experiences aligned with business objectives.

Key Roles and Responsibilities

(not an exhaustive list)

Ensure all training goals and objectives are achieved at the account level.

Create and implement

learning service integration and transition plans , ensuring timely and effective execution of all related activities.

Manage and coordinate the integration and transition of learning services, collaborating with customers and stakeholders to meet requirements.

Develop and maintain

positive relationships

with internal and external stakeholders.

Ensure compliance with established training practices; design and deploy new training frameworks when needed.

Partner with internal teams and clients to ensure the

Learning Management System (LMS)

supports seamless training integration and delivery.

Assess, track, and report on learning service performance, providing

regular updates

on progress and outcomes.

Create, maintain, and share reports and documentation as per agreed timelines.

Facilitate

learning service reviews and continuous improvement initiatives , identifying and implementing best practices.

Manage and allocate training resources based on business needs, ensuring all

SOW (Statement of Work)

terms are met.

Mentor and coach

new and existing team members to build capability and drive performance.

Minimum Requirements

Minimum

3 years of experience

in

Digital Marketing or Content Moderation training .

7+ years of people leadership experience , including at least

3 years managing managers .

Strong knowledge of

Learning & Development (L&D)

best practices.

Proven track record in

training program design, development, and management .

Excellent

leadership, stakeholder management, and communication

skills.

Good to Have

Understanding of the

Advertising, Marketing , and / or

Content Moderation

domains.

Experience in

Content Design & Development .

Hands-on experience with

Learning Management Systems (LMS)

and related activities.

Behavioral Skills & Attributes

Assertive communication and effective

conflict resolution

skills.

Self-improvement

and

resilience management

mindset.

High level of

patience

and

customer centricity .

Strong

coaching and mentoring

abilities.

Excellent

analytical and problem-solving

skills.

Would you like me to format this JD in a

corporate-style Word / PDF template

(with section headers, color highlights, and placeholders for company name / logo)? I can generate that for you.

Preferred Diversity

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