Talent.com
Walk-In Drive - Customer Support - International Voice process - Kolkata
Walk-In Drive - Customer Support - International Voice process - KolkataInfosys BPM • Hubli-Dharwad, IN
No longer accepting applications
Walk-In Drive - Customer Support - International Voice process - Kolkata

Walk-In Drive - Customer Support - International Voice process - Kolkata

Infosys BPM • Hubli-Dharwad, IN
1 day ago
Job description

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!

🗓️ Walk-In Dates : 28th, 29th November 2025

📍 Interview Location : Kolkata Job Locations : Pune, Bangalore

⏰ Time : 10 : 00 AM to 1 : 00 PM

🏢 Venue : Infosys Limited Plot No IIIG / 2,P. S-New Town,

Kolkata - 700135 (Hatisala)

🔔 Mode : 100% Work from Office (WFO)

Role Overview :

As a Customer Service Advocate, you will be the frontline representative for consumer concern / query. Your primary responsibility is to assist customers with non-technical issues related to customer query related to orders, billing, banking , and services. You’ll provide timely and effective solutions, ensuring a positive customer experience.

Basic minimum requirement : :

  • Should be flexible to work in Night shifts (US Shift) and flexible to work for 24 / 7 work environment
  • Work from office mandatory
  • Exposure to US contact center preferable

1. Customer Interaction :

  • Troubleshooting : Diagnose and resolve non-technical issues reported by customers via phone, chat, or email.
  • Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation.
  • Effective Communication : Clearly explain technical concepts to non-technical users.
  • Key responsibilities : :

  • Receive inbound Calls / Emails / Chats and ensure that cases and interactions are logged correctly in the required tool
  • Walk customers / Provide navigational support on self service portal
  • Place outbound calls to customers when required in line with Client / Company guidelines
  • Work productively whilst maintaining exceptional call / data quality standards in line with targets
  • Contribute to the team through open and regular communication with peers / supervisors
  • Adhere to all company or departmental policies and procedures (personnel and operational)
  • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
  • Maintain regular and punctual attendance in line with company policies and procedures
  • Minimize customer complaints and escalations by providing exceptional service and call control
  • 📝 Mandatory Documents to Carry

  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents for verification :
  • ▸ 10th & 12th Marksheets

    ▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)

    ⚠️ Laptops & cameras are not permitted due to security restrictions.

    Government ID is mandatory for entry into the campus.

    📌 How to Attend the Walk-In

  • Carry a copy of this email / invitation
  • Register your application in advance
  • https : / / career.infosys.com / jobdesc?jobReferenceCode=PROGEN-HRODIRECT-223472

  • Walk into the Infosys Limited Plot No IIIG / 2,P. S-New Town, Kolkata - 700135 (Hatisala) on 28th, 29th November 202 5 between 10 : 00 AM 1 : 00 PM
  • 🌟 Why Infosys BPM?

  • 💼 Work with a global brand
  • 📚 Extensive training & upskilling programs
  • 🚀 Fast-track career growth in tech support or customer success
  • 🌏 Dynamic, inclusive, and team-oriented culture
  • Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!

    Warm Regards,

    Talent Acquisition Team 📩

    Infosys BPM Ltd. 💼

    Human Resources | INFY HR 🌐

    www.infosysbpm.com

    Create a job alert for this search

    Customer Support International Voice • Hubli-Dharwad, IN

    Related jobs
    Customer Service Representative

    Customer Service Representative

    REQServe • Hubli-Dharwad, IN
    PM IST – 6 : 00 AM IST (Non-negotiable) .Note : Candidates who are willing to work during this timeframe apply others please don't apply. We are looking for a proactive and customer-centric Customer Se...Show more
    Last updated: 4 hours ago • Promoted • New!
    Sales Executive

    Sales Executive

    Policybazaar.com • Hubli-Dharwad, IN
    Office Location : Malad (West), Mumbai.Contact Person - HR Anjali - What's app your resume to 8826269231.Interview Mode - Face to Face only (No Virtual rounds). Working days- 6 days working with a ro...Show more
    Last updated: 30+ days ago • Promoted
    Inbound Sales & Relationship Specialist

    Inbound Sales & Relationship Specialist

    Dozti • Hubli-Dharwad, IN
    Inbound Sales & Relationship Specialist – Dozti.Dozti is a private holding company with interests across technology, infrastructure, consumer markets, and emerging industries.We support purpose-bui...Show more
    Last updated: 3 days ago • Promoted
    Customer Support

    Customer Support

    NDA • Hubli-Dharwad, IN
    We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project. At least a Bachelor's degree in any discipline.Excellent communication skill...Show more
    Last updated: 15 days ago • Promoted
    Customer Support Specialist

    Customer Support Specialist

    XO Bestie • hubballi, karnataka, in
    On-Site in Gurugram (Work From Office Only).Gurugram, India (Strictly On-Site).XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fas...Show more
    Last updated: 8 hours ago • Promoted • New!
    Unix & Cloud Data Support Engineer (ETL / AWS / Java Debugging / India)

    Unix & Cloud Data Support Engineer (ETL / AWS / Java Debugging / India)

    Amaris Consulting • Hubli-Dharwad, IN
    Amaris Consulting is an independent technology consulting firm with a global footprint, bringing together diverse talents from various backgrounds to deliver innovative solutions to clients worldwi...Show more
    Last updated: 20 days ago • Promoted
    Sales Business Development

    Sales Business Development

    Maximyz Cloud • hubballi, karnataka, in
    Hybrid (3 Days Office / 2 Days Work From Home).We are looking for a proactive and driven.Business Development & Sales Intern. The ideal candidate should be confident in communication, comfortable wi...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Inside Sales Specialist

    Inside Sales Specialist

    Airblack • Hubli-Dharwad, IN
    Edtech, Beauty & Wellness, Banking, Insurance or related B2C.Airblack is India’s leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month.We have r...Show more
    Last updated: 4 days ago • Promoted
    Inside Sales Intern (REMOTE)

    Inside Sales Intern (REMOTE)

    CloudZenia • Hubli, Karnataka, India
    Remote
    Please fill the below Google Form to get the interview process started : https : / / forms.HSW973P8N7tUYPbw5 Location : Bengaluru (In office) Experience : Freshers Education : Recent bachelor’s degree or ...Show more
    Last updated: 4 days ago • Promoted
    Academic Counsellor / Inside Sales (₹20,000–₹35,000 per month + Attractive Incentives)

    Academic Counsellor / Inside Sales (₹20,000–₹35,000 per month + Attractive Incentives)

    Indian Institute of Vedic Science • Hubli, Karnataka, India
    Academic Counsellor / Inside Sales – Indian Institute of Vedic Science (IIVS) Location : Noida Sector 63, Block H Industry : EdTech / E-Learning Employment Type : Full-Time | Permanent Experience : ...Show more
    Last updated: 17 hours ago • Promoted • New!
    Business & Client Support Associate

    Business & Client Support Associate

    Indore Prime Properties • hubballi, karnataka, in
    PM – 4 : 30 AM IST (later 6 : 30 PM – 3 : 30 AM IST).We are looking for a sweet-smart, detail-oriented.Client Support & CRM Assistant. Business Advisors, Tax Advisors, and Relationship Managers.You will b...Show more
    Last updated: 1 day ago • Promoted
    Application Support Engineer (Chat / Email) - Trading Analytics Platform

    Application Support Engineer (Chat / Email) - Trading Analytics Platform

    Smirmatec Private Limited • Hubli-Dharwad, IN
    Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months. Incomplete applications (missing form or recording) will not be considered.SaaS o...Show more
    Last updated: 16 days ago • Promoted
    Tele-Calling & CRM

    Tele-Calling & CRM

    BONES’N’PAWS • Hubli-Dharwad, IN
    Hiring : Tele-Calling & CRM Executive (Pet Industry).Location : Preet Vihar, East Delhi • Full-time (On-site).Call pet shops, groomers, vets, dog cafés & all pet businesses listed on Google.Create br...Show more
    Last updated: 4 hours ago • Promoted • New!
    Customer Support Executive

    Customer Support Executive

    Aasma Careers • Hubli-Dharwad, IN
    We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English + Tamil / Urdu / Gujarati / Punjabi / Bengali / Nepali / Frenc...Show more
    Last updated: 30+ days ago • Promoted
    Voice Recording Project

    Voice Recording Project

    Agents Only Technologies • hubballi, karnataka, in
    Type : Project-Based | Flexible Schedule.Compensation : Paid per approved recording minute.Flexible and can be done anytime. The Podcast AI Project is a global initiative capturing natural, conversati...Show more
    Last updated: 2 days ago • Promoted
    Hindi Language Consultant

    Hindi Language Consultant

    S. M. INSTITUTUTIONS • Hubli-Dharwad, IN
    As a Linguistic Expert, you will help refine the model’s understanding and production of visual output based on Hindi language prompts, ensuring outputs are accurate, natural, and culturally aligne...Show more
    Last updated: 5 days ago • Promoted
    Customer Support Executive

    Customer Support Executive

    TP • Hubli-Dharwad, IN
    Hiring : Customer Support Executive (Voice Process).We are looking for experienced.Customer Support Executives (Voice Process). The role involves handling customer calls, resolving queries, and drivi...Show more
    Last updated: 21 days ago • Promoted
    Customer Support Specialist consultant – E-commerce Marketplaces (German Market)

    Customer Support Specialist consultant – E-commerce Marketplaces (German Market)

    House Of Luma • Hubli-Dharwad, IN
    Job Title : Customer Support Specialist – E-commerce Marketplaces (German Market).Engagement : Consultant Contractual.Budget : ₹30,000 / month (non-negotiable). This role will be responsible for settin...Show more
    Last updated: 4 days ago • Promoted