SAP CX Delivery Manager-Senior Manager - E

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

SAP CX Delivery Manager – Job Description

Key Responsibilities :

• Manage & Lead end-to-end SAP project delivery, including planning, execution, and handover for SAP Commerce Implementations and Rollouts to Multiple markets
• Develop project plans, timelines, and staffing in alignment with business requirements and strategic objectives
• Ensure SAP Commerce projects are delivered on time, within scope, and within budget, while meeting quality standards
• Collaborate with client stakeholders, functional & technical teams, to understand business needs and translate them into requirements
• Manage expectations and communication with key stakeholders, ensuring alignment on project scope, timelines, and deliverables.
• Serve as the primary point of contact for project updates and escalations, maintaining transparency and effective communication throughout the project lifecycle.
• Lead and mentor project teams, ensuring that team members are aligned with project objectives and are equipped to deliver high-quality results.
• Foster a positive team culture and provide ongoing support to ensure team members are motivated and productive.
• Identify, track, and mitigate risks that may impact the successful delivery of SAP projects.
• Proactively manage project issues and take corrective actions to ensure minimal disruption to project timelines and deliverables.
• Continuously evaluate SAP delivery processes to identify areas for improvement, efficiency gains, and standardization.
• Implement best practices for project management, change management, and system optimization.
• Collaborate with business and IT teams to drive continuous improvement and optimization of SAP solutions post-implementation.
• Ensure SAP systems are effectively maintained, supported, and enhanced to meet changing business needs.

Qualifications :

What We Look For

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Skills Required

Jstl, Java Servlets, Jsp, Soap, Cms, Ado, Spring MVC, Mpp, Rest, Java Enterprise Edition, Spring Security, Spring Core, Spring Integration, Hmc, Web Services