Customer Engagement Manager
LogFix SCM Solutions Pvt LtdChennai, Republic Of India, IN5 days ago
Job descriptionDevelop and execute business strategies to expand market reach and enter untapped sectors. Stay updated on competitor activities, market trends, and client requirements to adapt sales approaches. Work on pricing strategies and proposal positioning to maximize conversion rates. Utilize strong understanding of venue coordination, fabrication timelines, vendor ecosystems, permits, and exhibition lifecycle management. Deliver high-quality proposals for B2B exhibitions, conferences, brand activations, and custom booth builds. Provide consultative, value-driven sales engagement to clients. Serve as the senior point of contact for all client interactions—from initial briefing to post-event evaluation. Collaborate closely with internal teams (design, fabrication, production, servicing) to deliver superior client outcomes. Ensure seamless communication, adherence to timelines, and quality standards. Guide and mentor junior sales / BD team members. Work cross-functionally to ensure proposal accuracy, client satisfaction, and execution excellence. Represent the organization at trade fairs, expos, and key client meetings. Maintain accurate records of leads, proposals, conversions, and revenue pipelines. Present periodic business updates to the leadership team. Achieve and exceed monthly / quarterly sales KPIs and growth goals. 10+ years of overall experience, with at least 8 years in the Events & Exhibitions industry. Proven track record in acquiring new business and closing high-value deals independently. Strong knowledge of event execution, fabrication processes, budgeting, and on-ground management. Excellent communication, negotiation, and presentation skills. Familiarity with CRM tools, proposal formats, and MS Office. Strategic outlook with strong business acumen. Energetic, proactive, and well-connected within the industry. Team-oriented individual who thrives in fast-paced, collaborative environments. Willingness to travel for client meetings, events, and exhibitions.
Job Title : Sr. Manager – Customer Success
Key Role : Business Development Manager – Events & Exhibitions / Customer Success Manager
Experience Required : Minimum 10 years (at least 8 years in the Events & Exhibitions industry)
Languages : English, Hindi, Tamil (Mandatory)
Notice Period : Immediate joiners preferred
Please drop your Cv-+91 86680 72276
About Us
We are a leading event organizing and experiential marketing company specializing in delivering world-class corporate events, exhibitions, brand activations, and more. We blend creativity with strategy to design memorable event experiences for top-tier brands and organizations.
About the Role
We are seeking a highly experienced and dynamic Business Development Manager with a strong background in the Events & Exhibitions industry. This role is focused entirely on business acquisition, strategic growth, and client relationship management. The ideal candidate will be a self-driven professional capable of independently handling client conversations, closing deals, and driving revenue growth.
Key Responsibilities
🔸 Client Acquisition & Business Growth
- Identify and target new business opportunities across corporates, government bodies, industry associations, and exhibition organizers.
- Drive lead generation and convert qualified leads into high-value clients for events, exhibitions, and stall fabrication projects.
- Understand client pain points and develop tailored solutions that align with business needs and experiential objectives.
🔸 Strategic Sales Development
🔸 Industry-Specific Execution Expertise
🔸 Client Relations & Internal Collaboration
🔸 Team Mentorship & Leadership
🔸 Reporting & Forecasting
Candidate Requirements
Create a job alert for this search
Engagement Manager • Chennai, Republic Of India, IN
Related jobs
- Promoted
Engagement Manager
QuantiphiNagpur, IN Job Title : Project Manager, Data & AI Executive Communications.Location : India (Hybrid / Remote with travel).We are seeking a high-impact strategic communicator to serve as a partner to the Director ...Show moreLast updated: 7 days ago
- Promoted
Customer Engagement Manager
Angara Ecommerce Pvt. Ltd.Jaipur, Republic Of India, IN Angara E-Commerce Private Limited is a luxury jewelry e-commerce company founded in the year 2007.It is a subsidiary of the American company, Angara Inc.
Over the last few years, Angara has grown ex...Show moreLast updated: 30+ days ago
- Promoted
Client Engagement Manager
Puretech Digital - A Genesis CompanyRepublic Of India, IN Client Relationship Management : .Be the primary PoC for assigned clients, building and nurturing strong relationships.Understand clients' business goals, challenges, and market landscape to provide ...Show moreLast updated: 30+ days ago
- Promoted
Client Engagement Manager
KarixRepublic Of India, IN You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction.Your primary focus will be on the customer’s transition from sales prospect to activ...Show moreLast updated: 23 hours ago
- Promoted
Customer Engagement Specialist
AIWOChennai, Republic Of India, IN We are seeking a proactive and persuasive.The ideal candidate will engage with potential and existing customers via.Lead Communication & Conversion : .
Engage with inbound and outbound leads via.Conve...Show moreLast updated: 14 days ago
- Promoted
- New!
Senior Customer Experience and Engagement Analyst
MastercardNagpur, IN Senior Customer Experience and Engagement Analyst.The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with t...Show moreLast updated: 8 hours ago
- Promoted
Client Engagement Manager
IndiaMART InterMESH LimitedRepublic Of India, IN Request you to please share your resume on 9034322628 or anjali.Lead and manage a team of 20–30 members, ensuring high performance and alignment with business goals.
Strategically plan, forecast, an...Show moreLast updated: 5 days ago
- Promoted
Customer Engagement Strategist
ZARARepublic Of India, IN Being a CEM, the roles and responsibilities are : .To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct ...Show moreLast updated: 3 days ago
- Promoted
- New!
Customer Engagement Manager
Client of SolveCubeIndia SolveCube is an award winning AI enabled Talent Solutions Platform for middle and senior level professionals.SolveCube is working with global consulting firms, mid and large enterprises across Asia...Show moreLast updated: 8 hours ago
- Promoted
Customer Engagement Strategist
VMLRepublic Of India, IN VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabil...Show moreLast updated: 15 days ago
- Promoted
Client Engagement Manager
SolarSquarePune, Republic Of India, IN Manage core Customer Success activities such as onboarding, training, support, account management, service delivery, up-sells, and advocacy.
Map and optimize the end-to-end customer journey by devel...Show moreLast updated: 16 days ago
- Promoted
Customer Engagement Manager
EmeritusRepublic Of India, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 26 days ago
- Promoted
Customer Engagement Specialist
Goobe'sRepublic Of India, IN We suggest you enter details here.This is a full-time, on-site role for a Sales Associate located at Church Street, Bangalore Urban district.
The Sales Associate will interact directly with customer...Show moreLast updated: 4 days ago
- Promoted
AI Customer Engagement Manager
Netcore CloudRepublic Of India, IN Join the Agentic AI Revolution at Netcore Cloud!.Are you ready to stop optimizing yesterday's marketing strategies and start building the future?.
Netcore Cloud is leading the transformation of the ...Show moreLast updated: 13 days ago
- Promoted
Customer Engagement Specialist (Sales Focus)
EcoOriginRepublic Of India, IN We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Engagement Representative
Wonderchef Home Appliances Pvt Ltd.Republic Of India, IN Wonderchef is the leader in the kitchen appliances and cookware industry.It is a professionally driven organization backed by private equity investors.
Chef Sanjeev Kapoor is the brand ambassador an...Show moreLast updated: 17 hours ago
- Promoted
Customer Engagement Lead
Puretech Digital - A Genesis CompanyRepublic Of India, IN Client Relationship Management : .Be the primary PoC for assigned clients, building and nurturing strong relationships.Understand clients' business goals, challenges, and market landscape to provide ...Show moreLast updated: 30+ days ago
- Promoted
Market Engagement Lead
Animaker Inc.Chennai, Republic Of India, IN If you think you are a Great marketer with an entrepreneurial spirit and one who has an ability to bring a.You are the person we are looking for!!!.
As a Marketer, you will play a crucial role in dr...Show moreLast updated: 30+ days ago