Process Excellence Manager

Senior Manager – Process Excellence (Sales and Service Operation at Ola Electric)

Location : Bangalore, India

Company : Ola Electric

Ola Electric is building India’s most advanced two-wheeler EV ecosystem. To scale this mission, we are looking for a Senior Manager – Process Excellence who can completely reimagine, redesign, and transform core business processes across Sales, Service, Parts, Warehousing, and Revenue Operations.

This is not a maintenance or incremental improvement role. We are looking for a leader who thrives in zero-to-one and ten-to-hundred transformation—someone who can build clean, frictionless, tech-led processes and create a minimal human-intervention operating model for a high-speed, high-volume EV organization.

Key Responsibilities

1. Enterprise Process Transformation

• Redesign end-to-end processes across Sales, Service, SCM, Warehousing, Parts, and Revenue using first-principles thinking.
• Replace legacy practices with automation-first, technology-enabled workflows.
• Build a unified operating system that ensures speed, predictability, and minimal manual intervention.

2. Rapid Diagnostics & Problem Solving

3. Tech + Process Integration

4. Cross-Functional Leadership

5. Governance, KPIs & Control Mechanisms

What You Bring

If you’re passionate about building world-class systems and want to shape the future of India’s EV ecosystem, we’d love to hear from you!

Apply now and be a part of the transformation.