Key Responsibilities :
- Oversee end-to-end customer acquisition and onboarding processes.
- Ensure all documentation is accurate, complete, and compliant with hospital policies and regulatory requirements.
- Manage and enhance customer experience to maintain high service quality standards.
- Analyze onboarding data to identify process improvements and optimize efficiency.
- Collaborate with internal teams to streamline workflows and address customer needs effectively.
- Develop strategies to enhance customer satisfaction and retention.
Skills Required
Customer Acquisition, Compliance, Documentation, Service Quality, Process Improvement