Team Leadership : Manage and mentor a technical support team.
Technical Support : Oversee customer support operations and resolve technical issues.
Project Management : Plan and execute technical projects, ensuring alignment with business goals.
Customer Engagement : Build relationships with clients and provide training on products.
Technical Expertise : Stay updated on technologies and troubleshoot complex issues.
Process Improvement : Identify and implement process enhancements.
Required Skills :
Java : Strong programming skills and hands on with Java programing language.
Spring Boot : Experience in building RESTful APIs.
Apache Kafka : Basic Knowledge of event-driven applications.
PostgreSQL : Proficient in SQL and database management.
Google Cloud : Familiarity with GCP services and deployment.
Additional Skills :
Docker, Git, testing frameworks, Agile methodologies, problem-solving, and communication skills.
Preferred Skills :
CI / CD tools, monitoring and logging tools, cloud-native development, and data modeling.
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Engineering Manager • India
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