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Pharmacy technical analyst

Pharmacy technical analyst

Kauvery HospitalChennai, Tamil Nadu, India
10 hours ago
Job description

Job Summary :

We are seeking an experienced Business Analyst to lead and drive the pharmacy distribution software program, focusing on B2 B pharmacy distribution, trade, retail business modules, and integration with vendors. The role requires deep understanding of pharma distribution processes, inventory, invoicing, sales, pricing, discounts, multi-location management, and vendor integration to translate business needs into software solutions and ensure successful implementation and adoption.

Key Responsibilities :

  • Engage with stakeholders across pharmacy distribution, Curtis, Kauvery hospital supply, retail pharmacy, and JV vendors to gather, analyze, and document detailed business requirements.
  • Develop comprehensive Business Requirements Documents (BRDs), use cases, workflow diagrams, and user stories aligned with pharmacy distribution and pharma software..
  • Collaborate with software development teams to design and deliver modules covering invoicing, stock management, sales orders, pricing, discount options, and multi-location functionalities.
  • Drive integration requirements and coordinate with JV distributor vendors for seamless data synchronization (stock, invoicing, sales).
  • Validate delivered software against requirements through rigorous testing (functional, regression, UAT).
  • Support change management and training activities to ensure smooth transition and adoption of new systems among Kauvery hospitals, pharmacies, and external clients.
  • Monitor project progress, identify risks or issues related to software delivery, and propose corrective actions.
  • Act as liaison between business users, product owners, and technical teams to ensure clarity and alignment.
  • Analyze market trends, vendor products, and emerging technologies to recommend enhancements or new capabilities.
  • Support documentation of compliance and audit requirements within the software.

Required Qualifications :

  • Bachelor’s degree in Computer Science, Pharmacy, Business Administration, or related field.
  • 5+ years of experience as a Business Analyst in pharmaceutical software, healthcare IT, or distribution domain.
  • In-depth knowledge of pharmacy distribution workflows, ERP systems, inventory management, sales order processing, invoicing, and pricing models.
  • Experience with B2 B platforms, multi-location inventory management, and vendor integrations.
  • Strong analytical, documentation, and communication skills.
  • Familiarity with software development lifecycle (SDLC), Agile methodologies, and tools like JIRA, Confluence.
  • Ability to translate complex business processes into detailed functional requirements.
  • Experience coordinating UAT, software testing, and deployment activities.
  • Knowledge of pharma compliance, GST / e-invoicing standards is an advantage.
  • Excellent stakeholder management and problem-solving skills.
  • Preferred :

  • Experience working with Retail Software platform or similar pharma ERP systems.
  • Exposure to integration standards (APIs, EDI).
  • Understanding of hospital supply chain processes.
  • Prior experience in leading cross-functional software implementation projects.
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