IT Application Engineer - APIGEE
PeoplefyPune18 hours ago
Job descriptionImplement and execute SRE-related tasks focusing on high availability, low latency, and efficient change management. Conduct proactive monitoring of application / platform health (e.g., verifying pod status, resource utilization) using industry-standard tools such as Dynatrace, Splunk, Prometheus, or Grafana. Perform complex L2 / L3 troubleshooting and incident resolution, quickly diagnosing and fixing critical production issues to minimize downtime. Leverage a strong knowledge of Kubernetes and its underlying principles, specifically within cloud environments like AKS or OpenShift. Troubleshoot and resolve issues related to DevOps pipelines using tools such as GitHub Actions, Jenkins, or similar CI / CD platforms. Apply a thorough understanding of API security protocols (OAuth2, mTLS, and JWT) and fundamental networking principles to secure and optimize the platform. Provide direct mentoring experience and technical guidance to junior team members, raising the overall technical capability of the support team. Core API Platform : Hands-on experience and expertise in Apigee Hybrid (experience with Apigee Edge alone is insufficient). SRE Practices : Expertise in SRE support, monitoring, and troubleshooting practices. Containerization : Strong working Knowledge of Kubernetes (e.g., AKS, OpenShift) and understanding of its underlying principles. Support : Direct experience in Middleware support and supporting complex API management platforms. Security : Understanding of API security protocols (OAuth2, mTLS, JWT) and fundamental networking concepts. Process : Experience in troubleshooting DevOps pipelines (GitHub Actions, Jenkins, etc.). Mentoring : Proven Mentoring experience with junior staff.
Description :
Role : IT Application Engineer (Apigee Hybrid, SRE)
Job Summary :
We are seeking an experienced IT Application Engineer with 3 to 15 years of experience to join our team in Pune under a hybrid work model.
This is a Senior Support Engineertype role requiring strong expertise in Apigee Hybrid, Site Reliability Engineering (SRE), and managing systems deployed on Kubernetes-based environments (AKS, OpenShift).
The ideal candidate will be instrumental in supporting and troubleshooting complex API management and middleware systems, ensuring high availability, and mentoring junior team members.
Primary Responsibility & Key Functions :
Apigee Hybrid and Middleware Support (Must-Have) :
- Provide expert, hands-on L2 / L3 support and troubleshooting for complex Apigee Hybrid deployments. (Note : Experience with Apigee Hybrid is essential as it specifically runs on Kubernetes).
- Serve as the primary point of escalation for middleware support related to the API management platform, ensuring system stability and performance.
- Maintain and support the health of the entire application / platform, actively addressing issues related to the API management ecosystem.
Site Reliability Engineering (SRE) Practices :
Cloud Infrastructure and DevOps :
Leadership and Mentoring :
Required Skills & Qualifications (Must-Have) :
Location & Experience :
Location : Pune
Experience : 3 to 15 Years
Work Mode : Hybrid
(ref : hirist.tech)
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Application Engineer • Pune
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