Business Lead – AI projects

Key Responsibilities for Lead AI :

• Project Leadership & Delivery
• Lead the planning, execution, and delivery of AI initiatives aligned with business priorities
• Build business cases with AI as a backbone around : Increasing Customer Experience, Increasing Operational Efficiency, Campaign Intelligence, Insights to Front-end teams, etc.
• Collaborate with data science, engineering, and business teams to define requirements, timelines, and KPIs.
• Own the project lifecycle—from idea validation through to deployment and post-launch performance tracking.
• AI Strategy & Business Alignment
• Work closely with business stakeholders to identify opportunities where AI can drive value.
• Translate business problems into data-driven solutions and actionable AI use cases.
• Advocate for the adoption of AI and educate non-technical stakeholders on AI capabilities and limitations.
• Cross-functional Collaboration
• Facilitate communication between technical and non-technical teams.
• Align stakeholders across product, operations, IT, data, and executive leadership.
• Change Management & Adoption
• Drive user adoption by ensuring projects are human-centered and business-relevant.
• Create feedback loops and support teams in adjusting processes to effectively leverage new AI tools.
• Governance & Ethics
• Ensure ethical and responsible AI use by working with internal risk, compliance, and legal teams.
• Contribute to developing standards and best practices for AI governance.

Qualifications : Required :

Preferred :