Contract Operations

Support all activities related to, but not limited to, customer account management, business

consultation, contract validation and execution, order processing, and provisioning products.

Learn and adhere to company related procedures and processes.

Manage the processing of incoming revenue generating contracts in accordance with established

procedures.

Set up and maintain customer records within systems per established procedures.

Handle incoming queries.

Status reporting.

Work as part of a distributed team to achieve common goals and objectives.

Quarter-end activity.

Business Continuity participation.

System testing.

Project participation.

Work with internal teams including Sales, Legal, Credit, and Deal Desk.

Proven experience in a similar role. Understanding of Quote to Cash / Order Management / Contracts

etc

Be flexible to shift across APAC / EMEA / North America time zones per business requirements

A familiarization with SAP, MS Word, Excel, and Outlook.

A general knowledge of the contract process at the commercial level.

An ability to multi-task, prioritize, and work to a very high level of accuracy.

Excellent interpersonal and communication skills.