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User Experience Researcher

User Experience Researcher

ConfidentialBengaluru / Bangalore, India
30+ days ago
Job description

Roles & Responsibilities :

  • Lead end-to-end UX Research (including prioritizing, planning, executing, and translating research into insights), spanning everything from high-level, strategic topics to tactical usability testing.
  • Collaborate closely with cross-functional teams and stakeholders to define research objectives, align on project goals, and deliver actionable insights.
  • Understand and incorporate complex technical and business requirements into research.
  • Analyze and synthesize complex research data to identify patterns, trends, user pain points, and opportunities.
  • Translate research findings into clear, concise, and actionable insights and recommendations.
  • Create compelling research deliverables such as user personas, journey maps, affinity diagrams, and research reports to effectively communicate insights to diverse audiences.
  • Present research findings and recommendations to stakeholders at various levels, advocating for user-centered actions.
  • Contribute to the continuous improvement of our UX research practices, exploring new methodologies and tools.

Minimum Qualifications :

  • 2 years of dedicated, applied experience in User Experience Research, conducting research for digital products and services within a professional setting.
  • Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, Design, or a closely related field.
  • A strong portfolio or case studies showcasing your research process, the methodologies you have used, and the direct impact of your insights on product or design outcomes.
  • Preferred Qualifications :

  • Master's or PhD degree in HCI, Cognitive Science, Statistics, Psychology or related field.
  • 2- 3 years of experience working with various stakeholders & teams.
  • Experience in research methods, including when and how to apply them during each phase.
  • Ability to ramp up quickly in a technical and complicated product space and ability to navigate ambiguity.
  • Excellent collaboration, facilitation, and communication skills.
  • Skills Required

    UX Research, User Experience

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