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Quality Analyst

Quality Analyst

ConfidentialGurugram, Gurgaon / Gurugram, India
30+ days ago
Job description

Designation : Quality Analyst

Location : Gurugram, Haryana / Remotely

Business / Functional Unit : Audio and Video

Reports to : Senior Creative Producer

Role Description

The Quality Analyst is responsible for monitoring quality management systems (QMS) and reporting on their effectiveness. They have to ensure the existence and effectiveness of procedures that attempt to make sure in advance that the levels of quality will be reached.

Key Responsibility Areas

  • Check the written text after it has been edited and before it is printed or published.
  • Agreeing standards and establishing clearly defined quality methods for staff to apply.
  • Setting up and maintaining controls and documentation (error analysis report).
  • Supervising technical staff in carrying out tests and checks.
  • Making a checklist.
  • All the material is included and is in the correct place.
  • Auditing any areas of weakness and recommending ways to improve.
  • Make sure the Artwork is as per the brief and guidelines. Support the Service Delivery Manager and other members of the on- and off-site management team as required.
  • Focus on ensuring the work is delivered on deadline, compiling studio schedules and updating studio schedules regularly, keeping all departments informed about project status if needed and dispatching workload.
  • Prepare an individual performance dashboard on the basis of an error log and plan for training to reduce errors.
  • ISO awareness and need to maintain your own performance record based on allocated jobs.

A thorough knowledge of the following is mandatory for the person.

  • Effectively understanding the Brand guidelines, the toolkit, and the Promo classifications.
  • Tracks AV and multimedia projects through all stages of production and QC.
  • Maintains direct communication with the Production team and ensures all clients' expectations are met.
  • Coordinating on the day to day operations.
  • Helping create detailed production schedules that outline all the tasks, deadlines, and milestones of the production.
  • Collaborating with editors and post-production teams to ensure that the final video aligns with the creative vision and meets the project's objectives.
  • Ensuring that the production maintains high-quality standards and aligns to the client brand guidelines.
  • Supervises the progress of the project from production to post-production.
  • Oversees the quality and progress of audio and video engineering and editing.
  • Experiments with styles and techniques including the design of graphic elements.
  • Uses computer software packages for budgeting, scheduling, and tracking.
  • Selects and combines the most effective shots of each scene to form a logical and smoothly running story, following scripts or instructions of client's requirements.
  • Oversees creative consultations with account teams to assure appropriate creative strategies, adequacy / accuracy of input, schedules, budgets, production support, necessary reviews, and client presentations.
  • Managing documentation and reports.
  • Coordinating with the internal team to raise the queries with the client via the respective communication channel.
  • Checking for visual errors such as bad transitions or gaps, and double-checking any items that may need final tweaks. Quality control reviews are also good for spotting problems with the final audio mix or even detecting mistakes originating from the set / base itself.
  • Precise delivery notes with the required specifics on the parts that are clear as well as the parts that are doubtful in the output file in question.
  • An instant report on a client amend batch (group of comments) on a certain output file to be shared with the client for transparency and clarity immediately upon receiving the same.
  • The QA needs to be tagged and kept in loop on all and every prior communication between the artists and the client for it to be appraised of the output file in question comprehensively.
  • Competencies

  • Concentration, accuracy, consistency and attention to detail.
  • The ability to work quickly and accurately under pressure.
  • Self-motivation and a methodical approach.
  • The ability to concentrate for long periods.
  • The ability to work as part of a team.
  • Good negotiating skills.
  • Role Requirements

  • Communication Skills : Excellent communication skills, expected to carry telephonic conversation with the team & leader, ability to communicate with the team at large and Excellent written skills and is expected to correspond with the client on a regular basis.
  • Listening Skills : Ability to understand and comprehend US accent. Familiarity with other accents will be preferred. Ability to understand and comprehend financial thought leadership videos.
  • Reading and Comprehension : Ability to read and comprehend task details as required.
  • Problem Solving Skills : Ability to investigate a problem, attain necessary information, hypothesize possible solutions, analyze scenarios, and engage in the decision making necessary to resolve problems and move work through a process.
  • Multi-Tasking : Ability to effectively keep up with and follow up with more than one task at a time. Most specifically processing multiple items simultaneously.
  • Time Management : Ability to utilize Time Management skills to meet or exceed operational deadlines, cut-offs, and dynamic business partner needs.
  • Teamwork : Has interpersonal skills suited to building a collaborative, supportive, team environment.
  • Quality Check : Ensure through a self-quality check before the file is submitted to the client. QC is an integral part of the role.
  • Preferred Qualification & Experience

  • Minimum 6 years of role-specific experience or worked as a designer in a similar area.
  • At least 3 years of experience in EKCS processes.
  • Satisfactory English communication skills.
  • A good standard of English, especially grammar and spelling.
  • Required competency.
  • Knowledge of printing techniques.
  • Knowledge in Standard Proofreading marks with the PDCA (Plan–Do–Check–Act) approach.
  • Knowledge of online reading using Acrobat.
  • Knowledge of Photoshop, Illustrator, and Indesign.
  • Skills Required

    Illustrator, Indesign, error analysis , Photoshop

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