Spes Manning Solutions is actively seeking enthusiastic individuals to join our team as a Customer Support Associate for our international voice process. This is an excellent opportunity to work within diverse domains such as Telecom, Insurance, and Retail . We're looking for passionate individuals—from freshers with great communication skills to seasoned professionals—to provide exceptional service to our global clients.
Key Responsibilities
- Handle inbound and outbound international customer queries professionally and courteously.
- Resolve issues and provide accurate information across various domains like Telecom, Insurance, and Retail .
- Ensure a high level of customer satisfaction by delivering quality service.
- Adhere to process guidelines and consistently achieve performance targets .
Requirements & Qualifications
Experience :Freshers with excellent English communication skills are highly encouraged to apply.Prior experience in an international voice process is a plus.Education :12th Pass / Undergraduate / Graduate (any stream) are all eligible.Skills :Excellent verbal communication skills in English are mandatory.Willingness to work in rotational UK and US Shifts .Availability :Immediate joiners preferred .Salary & Work Details
Salary : Up to ₹6.5 LPA (in-hand : ₹17,000 to ₹49,000 ) + performance-based incentives.Schedule : 5 days working with 2 rotational offs.Shifts : You will be working in UK and US Shifts .How to Apply
Interested candidates can call or share their updated resume with :
HR Tejas
Phone : 7030943444Email : [HIDDEN TEXT]Skills Required
Customer Support, Telecom, insurance industry , Retail Industry, International Bpo, Communication Skills, Voice Process