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Customer Service Representative

Customer Service Representative

Jobman by Shunya Tattvavellore, tamil nadu, in
5 days ago
Job description

πŸ“ž Hiring : Phone Banking Officer – Mumbai (Top Banking Brand)

πŸ’Ό Experience : Freshers & Experienced

πŸ“ Location : Mumbai / Thane / Navi Mumbai

πŸŽ“ Education :

  • Undergraduates : β‚Ή1.80 – 3.00 LPA
  • Graduates : β‚Ή1.80 – 4.50 LPA

πŸ’‘ Job Role : Phone Banking Officer

You will be the first point of contact for customers, handling queries and providing solutions over the phone with professionalism and accuracy.

✨ Key Responsibilities

  • Handle inbound / outbound customer calls with a positive attitude
  • Provide accurate information regarding banking products & services
  • Resolve queries, raise service requests, and ensure customer satisfaction
  • Maintain call quality, compliance, and process adherence
  • Update customer interactions in the system accurately
  • πŸ“ Requirements

  • Excellent spoken communication skills (English + Hindi preferred)
  • Good listening & problem-solving skills
  • Ability to handle customer queries with patience and confidence
  • Basic computer proficiency
  • Immediate joiners preferred
  • 🌟 Perks

  • Attractive incentives
  • On Bank Payroll Job
  • Day Job with 5 days working
  • πŸ“© Interested candidates can share their CV on 8291999511

    92111@shunyatattva.co.in

    HR Namrata Kamble

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    Customer Service Representative β€’ vellore, tamil nadu, in

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