Senior Manager-Technology Infrastructure

We are seeking a Senior Manager for our Technology Governance – IT Asset Management team, intended to provide team leadership, thought leadership, decision support, analytics and reporting primarily focused on Hardware and Software Asset Management.

Key Responsibilities

Govern the end-to-end lifecycle of hardware and software asset management processes, ensuring compliance with policies, standards and regulations.

Overall platform owner of the ITAM ServiceNow HAM Pro and SAM Pro applications.

Lead a global team of ITAM analysts governing the end to end lifecycle of all IT Assets.

Ensure proper hardware and software deployment, maintenance, relocation and disposal processes are aligned with company standards and lifecycle policies.

Ensure Asset Owners adhere to the ITAM process and requirements

Define and enhance scheme for identifying hardware and software-related assets as well as CIs, including versioning in the asset management tools, attributes, the Contract management library, and the CMDB.

Drive cost optimization efforts to deliver savings through effective license reuse, consolidation, and vendor negotiations.

Onboard new software vendors for BAU Governance by collaborating with Procurement and Line of Business teams to create baseline inventory of entitlements and deployments.

Ensure the data quality, audits of data and interfaces between the tools and provide reporting on the asset management configuration items.

Gather data and report effectiveness of IT asset management processes using pre-defined KPIs / metrics.

Creation of process guidelines / documentation and procedures to mature the Ameriprise TI asset management area.

Required Experience

10+ years of experience in hardware asset management and Software Asset Management

5+ Years experience managing global IT teams

Deep technical knowledge with ITAM tools ServiceNow SAM and HAM pro

Software licensing knowledge for large strategic publishers

Configuration Management experience

Experience of working in a multi-site environment.

Strong verbal & written communication skill with attention to detail.

Preferred Knowledge

Broader IT Governance experience in areas such as Risk, Assurance, FinOps and Vendor Management.

Strong knowledge of Microsoft applications (Excel, PowerPoint, PowerBI, etc.)

Independent problem-solving ability & handling complex analysis.

Ability to manage multiple tasks & projects simultaneously.

Sound business knowledge (Preferably Tech ) and ability to apply it in analysis.

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time / Part-Time

Full time

Timings

(2 : 00p-10 : 30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Skills Required

Configuration Management