Sales Advisor : Luxury Retail Store (South Mumbai)

About Tilfi :

Tilfi is a luxury fashion and textiles brand, deeply rooted in the rich cultural heritage of Varanasi. We specialize in creating exquisite handwoven sarees, lehengas, dupattas, apparel as well as art that exemplify timeless elegance and craftsmanship.

Position overview :

We are seeking a dynamic Sales Advisor for our flagship store in South Mumbai who will be responsible for offering a unique and personalized shopping experience to our clients. The ideal candidate will play a key role in driving sales and building lasting relationships with our clients, ensuring they receive the highest level of luxury shopping experience.

Key responsibilities

Customer Engagement :

• Deliver an exceptional and personalized shopping experience to every customer, fostering a welcoming and luxurious atmosphere.
• Handle customer inquiries, feedback, and complaints professionally and promptly, striving to exceed customer expectations..
• Maintain an in-depth knowledge of our product range, including fabric details, weaving techniques and the story behind each collection to effectively communicate with our patrons.
• Build and nurture strong relationships with clients, ensuring repeat business through exceptional service.
• Represent Tilfi in exhibitions and events as and when required.

Visual Merchandising :

Store Maintenance :

Operations and Inventory management :

Qualifications :

Benefits :