Senior Program Manager

Role Overview :

The Senior Program Manager will play a pivotal role in building and managing a centralized, OKR-driven program management function that focuses on the implementation of our products across large-scale enterprises. This role requires driving end-to-end client delivery - from requirements gathering to deployment - while ensuring seamless cross-functional alignment across Product, Engineering, Data, and Sales.

You will act as the bridge between clients and internal teams, ensuring client success, program visibility, and measurable business impact.

Key Responsibilities :

• Drive Cross-Functional Execution : Steer Product, Engineering, Data / Analytics, and Client Delivery teams toward timely, high-quality outcomes.
• End-to-End Ownership : Manage the complete project lifecycle - requirement gathering, task planning, milestone definition, dependency management, capacity planning, and timeline preparation.
• Client Success Champion : Serve as the primary program owner for enterprise clients, ensuring smooth implementations and long-term success.
• Visibility & Accountability : Establish clear roles & responsibilities, identify risks and bottlenecks early, and enhance cross-team communication to resolve blockers proactively.
• Sales & Client Alignment : Partner with Sales teams and client stakeholders to provide program updates, align expectations, and drive transparent communication.
• Process & Tools : Champion the use of modern project management tools (Jira, Smartsheet, MS Project, or equivalent) to improve transparency, reporting, and planning efficiency.
• Outcome Orientation : Ensure every initiative is tied to company OKRs, with a focus on business outcomes, not just That We Look For :
• 8+ years of program / project management experience in software / analytics product organizations / consultancy companies, preferably in high-growth environments.
• Proven ability to manage projects from POC to go LIVE
• Experience with client-facing or partner-facing project delivery and managing external stakeholders.
• Strong knowledge of project / program management methodologies (Agile / Scrum, hybrid

models, PMO practices).

(ref : hirist.tech)