International BPO

Job description - International BPO

About the Role :

We are seeking a dynamic and motivated International BPO to join our team in the US virtual construction industry. This role

involves identifying new business opportunities, managing high-value client

accounts, and ensuring exceptional customer service delivery. You will be

responsible for developing strategies, building relationships, and handling

customer inquiries and issues with professionalism and efficiency.

Key Responsibilities :

• Identify Opportunities : Explore new markets, clients, and partnerships in the

US high-tech construction industry.

and grow the business.

customer satisfaction and loyalty.

rapport and generate business leads.

consistency and compliance.

Skills and Abilities :

preferred).

teams in various US states.

(CRM) tools.

Experience :

highly preferred.

Soft Skills :

Preferred Traits :

Additional Information :

Perks and Benefits :

1. Competitive compensation with performance-based incentives

2. Outstanding career growth opportunities

3. Exposure to international projects in the USA and Canada

4. Work with top general contractors globally

5. Health and accidental insurance

6. 5-day work week (Saturday and Sunday fixed off)

7. Cab pickup and drop for Gurgaon locations

8. Sabbatical leave options

9. Business bonus and gratuity benefits