Senior Associate - Technical Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

How will you make an impact in this role

An Agile Champion is a facilitator for Engineering teams, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users. An Agile Champion works with the Product Owner and engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

How will you make an impact in this role

An Agile Champion is a facilitator for Engineering teams, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users. An Agile Champion works with the Product Owner and engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.

Responsibilities :

• Facilitates Agile events that help the Engineering team deliver value incrementally and iteratively.
• Supports the Program Increment (PI) execution through facilitating team level events and partners with the RTE.
• Supports the team in achieving the PI objectives.
• Supports Product Owners through backlog refinement, backlog readiness, definition of ready / done and support writing user stories.
• Supports coordination across Team of Teams (Agile Release Train (ART) / Release Train Engineer (RTE)).
• Supports, monitors, and provides visibility around gaps, impediments, risks, and dependencies.
• Fosters practices for identifying, tracking, discussing, and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances.
• Manages and organizes delivery effectiveness metrics to track progress and improvement over time.
• Works in partnership with Product Owners and the core and extended team to manage and prioritize the product backlog.
• Supporting processes to track iteration progress, issue resolution, and removing obstacles to ensure sprint / iteration commitments are met, escalate to leadership as necessary.
• Ensures adherence to the Technology SDLC process, Agile values, principles, and practices, and actively encourages teams to reflect and improve Leadership and Coaching.
• Understand and demonstrate the Agile at Scale Values and Principles.
• Encourage diversity of thought and demonstrate an open mindset.
• Foster a culture of trust and leadership in others.
• Supports a learning culture to drive continuous improvements and standardization.
• Respectfully and purposefully challenge the status quo.
• Supports collaboration and quality practices between Agile and product teams.
• Ensure compliance with SDLC standards across the team.
• Ensures data integrity for the teams within the Agile Management tools and compliance with SDLC audits.
• Influences team without authority; engages with Agile Coaches to drive change and influence beyond own influence and authority.

Minimum Qualifications

Preferred Qualifications

Technical Acumen : -

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required

Agile, Rally, Scrum, Jira