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Assessment Manager - Background Checking & Credential Services

Assessment Manager - Background Checking & Credential Services

Department of Home AffairsAU
6 days ago
Job description

Job Req ID

Home Affairs - 139742

Location

ACT; QLD; SA; VIC

Employment Type

Ongoing (Permanent), Full-time

Classification

APS Level 6 - $94,563.00 and $107,713.00 plus 15.4% super (part time pro-rata)

Contact Officer

Jayden Fisher on 0472 623 940 or jayden.fisher@homeaffairs.gov.au

Office Arrangements

Flexible  - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on 27 / 10 / 2025 at 11 : 59pm AEDT (midnight) - Late applications will not be accepted.

About our opportunity

This process is being used to fill 1 immediate position / s.

Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.

About our team

Cyber & Infrastructure Security | Critical Infrastructure Risk & Reg | Auscheck | Background Checking & Credential Services

The Background Checking and Credential Services (BCCS) section is the operational hub of AusCheck, including :

  • Issuing Body (IB) team and
  • Background Checking (BC) team.

The IB team conducts identity verification interviews for the ASIC and MSIC schemes, as well as manual reviews for all schemes administered by AusCheck, to ensure all information and documentation provided by applicants is accurate and correct before details of the applicant are lodged with the BC team. The IB team also prints and dispatches ASICs and MSICs for eligible applicants.

The BC team facilitate background checks for applicants of schemes administered by AusCheck, the team makes an assessment to determine if the offences are Security Relevant Offences (SRO) (the criteria for SROs vary for each scheme).

Please visit our website for more information about the Department of Home Affairs or Australian Border Force.

Our ideal candidate

  • Be a team player who enjoys working in a dynamic and evolving environment
  • Possess strong written and verbal communication skills and have the ability to work under pressure whilst remaining calm in stressful situations
  • Be able to positively contribute in a team environment, displaying integrity and high ethical standards
  • Possess good judgement and pay careful attention to detail in order to make lawful decisions confidently, while undertaking analysis and drawing accurate conclusions based on evidence
  • Work collaboratively with others in order to deliver efficient and accurate workplace outcomes. You must be competent with Microsoft Office Suite and have the ability to quickly learn departmental IT systems, legislation and policy.
  • Duties and responsibilities

  • Support the AusCheck Executive in the delivery of Government priorities and Branch programs and contribute to strategic thinking and planning
  • Coordinate a team in BCCS to deliver high quality outputs including :
  • Processing application submissions across the various AusCheck schemes

  • Troubleshooting topics and remediation
  • Assessment of criminal histories against security-relevant offences
  • Production and distribution of security identification cards.
  • Develop team members to support succession planning and improve program management capability through mentoring, coaching, on-the-job training, formal training and secondments
  • Develop and maintain procedural instructions / manuals
  • Establish and grow productive working relationships through day-to-day liaison with the program network.
  • Additional information

  • A broad understanding of relevant legislative and policy frameworks and the external factors influencing departmental or whole of Government policies relative to role (or the ability to quickly develop this understanding)
  • Ability to think strategically, plan and achieve work goals independently and as part of a busy and fast-paced team, focusing on achieving outcomes, demonstrating flexibility and agility with managing workloads, tasks, competing priorities and resources
  • Demonstrate self-awareness and a commitment to learning and personal development
  • Demonstrate clear and strategic communications both internally and with key stakeholders and is able to elevate key concerns and propose solutions to the Executive
  • High level administrative skills, organisational skills and attention to detail
  • Ability to identify and implement innovative solutions to complex issues through engagement within the team, Branch and key stakeholders
  • Must be able to obtain and hold aviation and maritime security identification cards (ASIC and MSIC)
  • Must have a myID account registered to 'standard' identity strength or higher (requires personal smart phone device)
  • Possess people management skills and supervisory experience, provide advice and guidance to new and existing staff and demonstrate a high level of integrity and professionalism in line with the APS values, employment principals and code of conduct
  • Ability to complete a document and facial examination course
  • Sound knowledge of Microsoft Office software.
  • How to apply

    Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 27 / 10 / 2025 at 11 : 59pm (midnight) AEDT  – Late applications will not be accepted.

    As part of your application you will be required to prepare and submit a one-page applicant response document in relation to the advertised role, outlining :

  • How your skills, knowledge, and experience will be relevant to this role
  • Why you are interested in the role and what you can offer us
  • Any specific examples or achievements that demonstrate your ability to perform the role
  • Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 139742 in the document footer.

    Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

    Eligibility

    To be eligible for the position you must be an Australian Citizen.

    The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance, and :

  • ABF Workers will also be required to obtain and maintain an Employment Suitability Clearance (ESC).
  • Home Affairs Workers will also be required to obtain and maintain an Onboarding Check.
  • In certain circumstances, an Employment Suitability Clearance (ESC) may be required in addition to, or in lieu of, an Onboarding Check, which will be determined by the delegate as necessary.

    Diversity and inclusion

    The Department is committed to workforce diversity and applicants who are Aboriginal and / or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

    RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit : https : / / www.apsc.gov.au / recruitability

    Technical assistance

    For technical enquiries please call or email for assistance :

  • Email : recruitment@homeaffairs.gov.au
  • Phone : 1300 793 883 (within Australia) or +61 2 6196 0444 (outside of Australia)
  • Please include any applicable screen captures, a response will be provided during business hours.

    Notes

    The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position. The Australian Public Service (APS) Employee Value Proposition (EVP) highlights the top reasons our employees enjoy working in the APS.

    The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

    Information about employment and advice on how to apply for vacancies can be obtained from the Department’s website at https : / / www.homeaffairs.gov.au / about-us / careers

    Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders / directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

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