Head of Retail

This role is with one of our portfolio companies.

We are looking for people from retail or D2C companies.

Role Objective

The role of Head-Retail requires the effective and efficient management of day-to-day retail operations, ensuring the achievement of sales KPIs in line with the Annual Operating Plan, training and developing personnel, and maintaining the security of stock, cash, property, and equipment.

Key Responsibilities

• Develop a strategy to drive growth in the company's own stores, and department stores - in line with the company's growth targets.
• Define and strategize a roadmap to scale EBOs to 100+ stores within 2 years.
• Identify opportunities for expansion into new retail markets. Also develop and execute actionable plans to enter and succeed in these markets.
• Oversee the operations of retail stores, ensuring optimal inventory management, visual merchandising, and customer service standards.
• Lead, develop & implement the sales strategy, monitor sales activities against goals to achieve the annual sales target.
• Develop and maintain relationships in the industry to stay up-to-date on market trends, consumer preferences, and competitive dynamics.
• Manage the retail budget, monitor expenses, and ensure cost-effective operations while delivering strong financial results.
• Hire, lead and manage a team of retail professionals, including regional managers, store managers and sales staff, to ensure consistent implementation of the retail strategy.
• Monitor store performance metrics, sales targets, and customer feedback to continuously improve staff performance and store operations.
• Collaborate with marketing and sales teams to create effective promotional campaigns, product launches, and events.
• Cultivate relationships with retail partners, distributors, and key stakeholders to expand our retail presence and strengthen collaborations.

Requirements