Talent.com
Manager Technology Transformation (Operations) [T500-20643]
Manager Technology Transformation (Operations) [T500-20643]Best Buy India • Bengaluru, Karnataka, India
Manager Technology Transformation (Operations) [T500-20643]

Manager Technology Transformation (Operations) [T500-20643]

Best Buy India • Bengaluru, Karnataka, India
30+ days ago
Job description

Key Responsibilities :

Leadership :

  • Foster a collaborative culture that values transparency, feedback, and mutual respect.
  • This role will act as a subject matter expert of the India office.
  • Provide recommendations to create or improve hub operations.
  • Lead and execute medium-sized operations activities or projects.
  • Adapt and respond when priorities evolve, shift or when dealing with ambiguous situations.
  • Proactively articulate the effects of decisions on key stakeholders, business teams and enterprise.
  • Articulate and apply how the India office impacts the business financials and implementation success.
  • Articulate complex information in an understandable and actionable way to individual team members, cross functional teams and leaders.

Global Operations Alignment :

  • Act as the primary liaison between the local hub and the U.S. operations team to ensure consistency in processes, communications, and strategic initiatives.
  • Maintain regular alignment with U.S. stakeholders to adapt and implement company-wide policies, procedures, and best practices locally.
  • Operational Excellence :

  • Oversee daily operational functions including local compliance requirements.
  • Identify and implement process improvements that align with both local needs and global standards.
  • Partner with Office Manager regarding operational functions such as vendor & facilities
  • Management :

  • Manage the relationships with local vendors and service providers, ensuring contractual obligations and performance metrics are met.
  • Oversee workspace planning, maintenance, and any office expansion or relocation projects.
  • Risk, Compliance & Governance :

  • Ensure all local operations comply with country-specific regulations and corporate policies.
  • Support risk assessments and audits in partnership with the U.S. compliance and legal teams.
  • Employee Experience & Support :

  • Lead with an employee-first approach by ensuring the local office environment supports productivity, well-being, and inclusion.
  • Partner with HRBP and Office Manager to support onboarding, workspace setup, and ongoing employee needs, as needed.
  • Strategic Projects & Change Management :

  • Lead or support cross-functional initiatives, especially those that involve collaboration between the local office and the U.S. office.
  • Act as a change agent to support the rollout of new systems, tools, or operational processes.
  • Data & Reporting :

  • Track and report key operational metrics to both local leadership and U.S. teams
  • Use data insights to drive decision-making and continuous improvement.
  • Work with cross-functional stakeholders, third party partners, and other resources to obtain insights and develop recommendations on the problem to be solved and the impact and value of potential solutions.
  • Requirements :

  • Bachelor's or advanced degree in Finance, Business, or related field. Including :
  • 7+ years of experience in general operations and process improvement and operational efficiency
  • 7+ years of professional project management or delivery management experience
  • 5+ years of strategic planning and execution experience
  • 3+ years of experience working with international / global teams
  • 2+ years of indirect team management experience
  • 3+ years of change management, business analysis or process analysis experience
  • Strong analytical, planning and organizational skills with an ability to manage competing demands
  • Strong written and verbal communication skills; ability to lead and influence without authority
  • Strong understanding of day-to-day business operations, including facilities, vendor management, compliance, and logistics
  • Ability to design, implement, and optimize processes for both efficiency and scalability
  • Proven ability to work across time zones and cultural contexts, maintaining alignment with U.S. teams and global working norms
  • Excellent interpersonal and relationship-building skills to manage local and global stakeholders
  • Experience working cross-functionally with teams such as HR, Legal, IT, and Finance
  • Strong problem-solving capabilities with data-driven decision-making
  • Comfortable using operational metrics and KPIs to assess performance and drive improvements
  • Proven track record of building and maintaining productive relationships with internal and external stakeholders across different levels and geographies
  • Preferred :

  • Proven ability to adapt quickly to change, respond to challenges, etc.
  • Proven ability to thrive in dynamic and fast-paced environments
  • Comfortable managing multiple priorities, tight deadlines, and shifting business needs
  • Strong adaptability and resilience in ambiguous or rapidly evolving situations
  • Proven ability to balance business objectives with an employee-first mindset
  • About Best Buy :

    Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.

    Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

  • This position is based in Bengaluru.
  • Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday.
  • As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.
  • All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.

    Create a job alert for this search

    Operation Manager • Bengaluru, Karnataka, India

    Related jobs
    Operational Excellence (Digital Enterprise)_Associate Manager

    Operational Excellence (Digital Enterprise)_Associate Manager

    Biocon Biologics • Greater Bengaluru Area, India
    Biocon Biologics is a subsidiary of Biocon Ltd, an innovation led global biopharmaceuticals company.Biocon Biologics is engaged in developing high quality, affordable biosimilars that can expand ac...Show more
    Last updated: 1 day ago • Promoted
    Global Process & Technology Audit Manager

    Global Process & Technology Audit Manager

    Sunquest information Systems (India) Pvt Ltd • Bangalore, India
    Summary : We are looking for a detail-oriented Process Manager who will be responsible for overseeing and improving our company's operational processes.In this position, yo...Show more
    Last updated: 17 hours ago • Promoted • New!
    Technology Manager [T500-20639]

    Technology Manager [T500-20639]

    lululemon • Bengaluru, Karnataka, India
    Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.We owe our success...Show more
    Last updated: 30+ days ago • Promoted
    Manager – Design System Operations (Measurement, Reporting & Roadmap)

    Manager – Design System Operations (Measurement, Reporting & Roadmap)

    Jio Platforms Limited (JPL) • Bengaluru, Karnataka, India
    We are seeking an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. This lead role is responsible for driving adoption metri...Show more
    Last updated: 30+ days ago • Promoted
    Associate Manager - Digital Transformation

    Associate Manager - Digital Transformation

    Biocon Biologics • Bengaluru, Republic Of India, IN
    Biocon Biologics is a subsidiary of Biocon Ltd, an innovation led global biopharmaceuticals company.Biocon Biologics is engaged in developing high quality, affordable biosimilars that can expand ac...Show more
    Last updated: 1 day ago • Promoted
    Head of Business Transformation

    Head of Business Transformation

    Genpact • Bengaluru, Republic Of India, IN
    In this role, the incumbent is responsible for leading the improvement agenda for the vertical, working closely with COOs and other senior stakeholders, including clients.The incumbent is accountab...Show more
    Last updated: 1 day ago • Promoted
    Mashreq - Assistant Manager - Technology

    Mashreq - Assistant Manager - Technology

    Mashreq Global Services Private Limited • Bangalore, India
    Technology SME for payment & Customer screening solutions.There are a range of duties and responsibilities that an SME is expected to possess in order to work on change requests and run functio...Show more
    Last updated: 30+ days ago • Promoted
    Molex - Manager - Global Change Management

    Molex - Manager - Global Change Management

    Molex • Bangalore, India
    Your Job : - The Manager of Global Change Management will play a key role in ensuring that all change initiatives.Global Change Management process meet the p...Show more
    Last updated: 30+ days ago • Promoted
    Manager Technology Transformation (Operations)

    Manager Technology Transformation (Operations)

    Best Buy • Bengaluru, India
    Foster a collaborative culture that values transparency, feedback, and mutual respect.This role will act as a subject matter expert of the India office. Provide recommendations to create or improve ...Show more
    Last updated: 30+ days ago • Promoted
    Manager Digital Transformation - Solutioning & GTM

    Manager Digital Transformation - Solutioning & GTM

    Indegene • Bengaluru, Karnataka, India
    Experience in driving Digital initiatives in Pharma commercialization space is required.Experience in Solutioning and Presales. We are a technology-led healthcare solutions provider.We are driven by...Show more
    Last updated: 18 hours ago • Promoted • New!
    Technical Delivery Manager

    Technical Delivery Manager

    Photon • Greater Bengaluru Area, India
    Your role in the Team’s Success.We are now looking for an experienced Technology Delivery Manager to act as the interface for a group of technical teams, ensuring smooth software delivery and optim...Show more
    Last updated: 15 hours ago • Promoted • New!
    Senior Manager - Digital Transformation

    Senior Manager - Digital Transformation

    Genpact • Bengaluru, Karnataka, India
    Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, ...Show more
    Last updated: 30+ days ago • Promoted
    Manager - Digital Operations

    Manager - Digital Operations

    Indegene • Bengaluru, Karnataka, India
    We are a technology-led healthcare solutions provider.We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent...Show more
    Last updated: 12 days ago • Promoted
    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    ISG (Information Services Group) • hosur, tamil nadu, in
    Website : Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need t...Show more
    Last updated: 30+ days ago • Promoted
    Mashreq - Manager - Technology - Banking Domain

    Mashreq - Manager - Technology - Banking Domain

    Mashreq Global Services Private Limited • Bangalore, India
    Job Responsible for managing Core banking Flexcube applications delivery of Change request and URF as per banks initiatives. The major responsibilities include requirement gathering, requirement an...Show more
    Last updated: 30+ days ago • Promoted
    Information Technology Audit Manager

    Information Technology Audit Manager

    EliteRecruitments • Greater Bengaluru Area, India
    Design and execute the day-to-day activities of Information Technology (IT) audit engagements, with a focus on strategic, operational and regulatory / compliance related risks.Plan activities related...Show more
    Last updated: 30+ days ago • Promoted
    Technology Manager

    Technology Manager

    Caxton Associates • Bangalore, India
    Caxton Associates, founded in 1983, is a global trading and investment firm with offices in New York, London, Singapore, Monaco and Dubai, and launching Bangalore in 2026.Caxton Associates’ primary...Show more
    Last updated: 30+ days ago • Promoted
    Vice President, Lean Digital Transformation

    Vice President, Lean Digital Transformation

    Genpact • Greater Bengaluru Area, India
    In this role, the incumbent is responsible for leading the improvement agenda for the vertical, working closely with COOs and other senior stakeholders, including clients.The incumbent is accountab...Show more
    Last updated: 1 day ago • Promoted