Associate Director – KYC, KYB and Merchant Quality Assurance

Job Description – Associate Director – KYC KYB and Merchant Quality Assurance

Role Purpose

We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

We are looking for candidates who will independently drive and manage KYC and KYB policies for India and other geographies for Pine Labs, the candidate will be expected to play a leadership role in building the Risk assurance function for new geographies and business for Pine Labs and its group companies. The candidate shall be able to drive the process with deriving effective KPIs and ensure the process remains compliant to the Network and Banking regulator.

Responsibilities we entrust you with

• Able to drive the team to deliver a effective merchant selection process with appropriate KYC and KYB verification.
• Define various risk acceptance policies as required by the regulator like enhance due diligence, standard due diligence etc.
• Establish and Manage our International Merchant Acquiring Risk function
• Identify KPI for the team and establish BAU functions.
• Working with local banking and regulatory agencies to define internal SOP and policies.
• Manage various internal and external Audits.
• Working closely with other teams to drive Risk assurance function across the group companies.
• Ability to drive various projects with collaboration with internal Product and tech team.
• Ability to automate various manual processes to ensure resource optimization.

Coach and guide team members in Agile frameworks to drive results / performance.

What matters in this role

Relevant work experience

Years of experience

What we Value in Our people