Senior Content Specialist - Global Consulting

What you'll get to do

As businesses increasingly invest in customer success and in building dedicated teams to improve customer retention, the need for internal employee enablement is growing. This is highly apparent in the growing demand for Enablement Training professionals. In this role, you would :

• Deliver course design documents, storyboards, and prototypes, with appropriate instructions for the audio scripts / video scripts
• Be innovative in creating learning content utilizing various delivery methods that support accelerated learning.
• Create clear and well-structured documentation and how-to guides on products, processes, and tools.
• Work directly with subject matter experts to understand training requirements and capture course-specific knowledge.
• Ability to quickly grasp complex business processes and convert them into simplified learning concepts
• Create assessments and evaluate the effectiveness based on Kirkpatrick s model for training evaluation.

What do you need to have

Preferred Qualifications :

Skills Required

Customer Success, Instructional Design, Css, Learning And Development, Javascript, Html, Computer Science, Educational Technology, Content