Customer Service Associate

Company Description

Vested Finance makes alternative investments easy by helping individuals diversify into US stocks, global funds, private markets, and more. With Vested Finance's platform, customers can access a variety of investment opportunities and build their portfolios.

Role Description

This is a full-time work-from-office role for a Customer Service Associate located in Gift City, Gandhinagar. The Customer Service Associate will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. The role includes addressing customer issues promptly and effectively, as well as maintaining a positive image of the company through excellent service.

Qualifications

• Customer Service, Customer Support, Customer Satisfaction skills
• Strong written and verbal communication and problem-solving abilities
• Ability to work independently and as part of a team
• Experience in a customer-facing role is a plus
• Bachelor's degree or equivalent experience mandatory