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Local Delivery Specialist

ConfidentialPune

18 days ago

Job description

We re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If youre ready to build something transformative, this is the place for you.

The Local Delivery Specialist is responsible for accurately maintaining and processing local payroll activities and supporting queries from local employees. The role also lends support to continuous improvement activities and ensures that legal, fiscal, and regulatory requirements pertaining to services delivery are met. The role collaborates with the US Local Delivery Lead, Operational Excellence Team, Global Solution Owner for Core Services, and integration partners to deliver centralised and standardised people services for BP.

What you will do : LFR (legal, fiscal, regulatory) : Ensure all legal, fiscal and regulatory actions are taken in line with requirements. Look to streamline and modernise processes where possible

Local Delivery : Provide timely and accurate information in support of local delivery requirements (e.g. headcount reports, review of data, presentation materials)
In-depth understanding of country laws, policies, and practices as they pertain to country delivery accountabilities
Respond to employee inquiries in a timely and accurate manner
Update and maintains employee information in relevant P&C systems
Participate in ongoing auditing to ensure quality of employee data in relevant P&C systems
Work closely with the Americas Service Center and colleagues in Business & Technology Centres to complete hire to retire processes for the country.
Support key projects as required

What you will need : Formal education : bachelor s degree or equivalent

2-3 years experience of HR Service Delivery

Skills : Numeracy and analytical thinking -able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to inform business decisions

Digital fluency - strong systems and computer skills and experience across full spectrum of systems and technologies in use, able to quickly learn new systems

Good communication skills; experience in positioning messages appropriately with different audiences, with a close attention to grammar and spelling

Ability to prioritize, format, and produce correspondence and reports in a variety of formats

Good investigative and analytical skills to be able to prioritize work and meet strict deadlines

Technical : Customer focus - all decisions clearly aligned to customer / business and bp wide strategy. Puts the customer at the heart of everything they do and is confident to work within a framework

Solutions focus -seeks to identify solutions and make improvements to processes which will add value to the business and enhance ways of working

Risk Management -acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to escalate any concerns.

Able to progress issues, and seek advice / escalate as and when required and systematically determine the root cause(s) of a problem

Behavioural : Resiliently adapt to change in priorities and be comfortable with process driven repetition and be self-directed

Respects confidentiality and uses the appropriate discretion require for handling employees personal information

Works well independently and as a member of the team, proactively providing support to colleagues during workload peaks or vacation coverage, willing to work in agile ways outside of scope of own role and happy to be of aid with other activity as and when required

Excellent personal organisational skills - good balance of being proactive and reactive; ability to manage multiple priorities and complete tasks on time and with attention to detail

Is continually enhancing self-awareness and actively seeks input from others on impact and effectiveness

Applies judgment and common sense - able to use insight and good judgement to inform actions taken and ensure solutions are pragmatic

Skills Required

hr service delivery, Payroll, Data Analysis, HR Systems, Communication

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