Channel Sales Executive
ConfidentialDelhi, India18 days ago
Job descriptionClient Support : Serve as the primary liaison between clients and internal departments to ensure seamless communication Account Management : Create monthly opportunities in ZOHO CRM; maintain updated client data, agreements, and communication records Order Coordination : Monitor orders and work with operations / logistics teams to ensure on-time delivery; resolve delivery and billing issues promptly Performance Reporting : Prepare weekly and monthly account performance reports; analyze revenue vs. targets and present insights during CPC meetings Business Development Support : Assist in creating proposals, presentations, and marketing materials; support client engagement initiatives, including carpenter meets and quarterly gifting programs Client Retention : Follow up on pending orders; collect regular feedback and market insights; update CRM daily; handle client complaints efficiently and ensure timely resolution Plant Coordination : Liaise with the plant team regarding delayed or punched orders; keep clients informed of status updates Client Communication : Share monthly sales reports; manage end-user visits at the Head Office Daily Reporting : Update Daily Progress Monitoring (DPM) and present as required; maintain consistent communication with Manager on partner progress, challenges, and targets Bachelor's degree in Business Administration, Marketing, Sales, or related field 1-3 years of experience in client relationship management, sales support, or business development Proficiency in CRM software (ZOHO experience preferred) Strong communication and interpersonal skills Excellent organizational and time management abilities Proficiency in MS Office (Excel, PowerPoint, Word) Ability to handle multiple priorities and work in a fast-paced environment Competitive salary package Performance-based incentives Professional development and training opportunities Collaborative and supportive work environment Career growth opportunities
Position : Channel Sales Executive
Department : Sales
Location : Shalimarbagh Delhi
Job Overview
We are seeking a dynamic and detail-oriented Channel Sales Executive to manage new dealer appointments and maintain strong relationships with existing dealers. This role is critical to our business growth and client satisfaction.
Key Responsibilities
New Dealer Appointment & Onboarding
- Lead Generation : Identify and target new locations; generate meetings for potential dealer partnerships
- Follow-up Management : Conduct systematic follow-ups post-meetings and maintain detailed records in ZOHO CRM
- CRM Management : Create client accounts, update conversation notes, and track all interactions in ZOHO
- Sample Coordination : Process and dispatch product samples based on client requirements
- Documentation : Share certificates, authorization letters, and other required documents after dealer appointments
- Reporting : Provide regular updates on progress, challenges, and opportunities to the reporting manager
Existing Dealer Relationship & Growth
Required Qualifications
What We Offer
Skills Required
zoho crm, Word, Powerpoint, Excel, Ms Office, crm software
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Sales Executive • Delhi, India
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