Description : About the Role :
We are looking for a highly driven Program Manager with strong expertise in logistics, supply chain operations, and cross-functional program delivery. The ideal candidate will lead strategic initiatives, streamline operations, drive automation, manage stakeholders, and ensure successful execution of high-impact programs across the organization.
Key & Project Management :
- Lead end-to-end planning, execution, and delivery of strategic logistics programs.
- Manage multiple cross-functional projects simultaneously with clear timelines, KRAs, and KPIs.
- Create program charters, roadmaps, and governance structures for large-scale initiatives.
- Track program risks, dependencies, budgets, and resource allocations.
Operational Excellence :
Partner with operations, supply chain, and warehouse teams to improve efficiency, reduce cost, and enhance service levels.Identify gaps in logistics processes and drive continuous improvements using Lean / Six Sigma methodologies.Implement automation, technology tools, and digital transformation initiatives.Stakeholder Management :
Collaborate with internal teams : Operations, Procurement, Technology, Finance, and Customer Success.Influence leadership teams through structured updates, dashboards, and decision-making insights.Manage external vendors, 3PLs, automation partners, and technology providers.Data & Reporting :
Use data to track performance metrics, measure program effectiveness, and drive improvements.Build and maintain dashboards for leadership reporting (Power BI / Tableau preferred).Ensure programs meet defined SLAs, KPIs, and cost targets.Team Leadership :
Lead cross-functional project teams; mentor junior PMs and operations analysts.Develop a culture of accountability, ownership, and continuous improvement.Required Skills & Qualifications :
7-10 years of experience in logistics, supply chain, e-commerce, warehousing, transportation, or related domains.Proven track record as a Program Manager / Project Manager / PMO Lead managing large-scale operational programs.Strong understanding of logistics operations, network design, process optimization, and vendor management.Skill in project management tools (JIRA, Asana, MS Project, ClickUp, etc.).Excellent analytical skills; comfortable with data analysis using Excel, SQL, or BI tools.Strong communication, problem-solving, and stakeholder management skills.Certifications like PMP, Lean Six Sigma, Agile are a plus.Preferred Attributes :
Experience driving automation or digital transformation in logistics.Ability to work in a fast-paced, high-growth environment.Strong business acumen and a metrics-driven mindset.(ref : iimjobs.com)