Description
& SummaryA career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.
- Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Responsibilities
Retail Consultant : D365 Finance & Operations :
Work as a Functional Consultant for MS Dynamics finance & operation moduleConduct requirement gatheringDrive adoption of best practices in respective processesTo be process blueprinting and FRD creationSolution design preparationCreate functional design document for the custom solution i.e. functionality, report,interface,
enhancements, workflow, notifications, DIXF etc
Ensure configuration and development as per customer requirementsConducting UAT & training for respective processesEnsure Change management / training is completed i.e., resource readiness, businessdocumentation
updated (SOPs), etc.
Create acceptance test plans & criteria along with the test data setsConduct user acceptance testingPerform migration / upload of master data and open balancesConduct end user trainingWork closely with the client team under supervision of PwC project manager andmonitor the daily
issues on regular basis
Work closely with L1 support team to identify the pain areas and provide solution /workaround
Perform RCA of recurring issues and provide fix for the sameCoordinate with the client if any change in the process, document the same, initiatethe change
management, effort estimation etc
Participate in daily / weekly / monthly meeting to discuss support issues, resolutions andreporting
Resolve any reported issues as agreed SLAWork on change requests assigned by the team leadSupport development of proposals and statement of work to include drafting estimationof efforts
Mandatory skill sets D365 Retail Functional
Preferred skill sets D365 Retail Functional
Year of experience required 2-4 Yrs experience
Educational Qualification BE / BTech / MBA / MCA
Education
Degrees / Field of Study required : Bachelor of EngineeringDegrees / Field of Study preferred :
Certifications
Required Skills
Microsoft Dynamics 365 Customer Relationship Management (CRM)
Optional Skills
Desired Languages
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date